Overall Ratings & Reviews White Waters Country Hotel

Lovely view of the river from our room. Evening meal good.

me and my partner had a 2 night stay .the weather was good staff very helpful .good food friendly barstaff. decent breakfast.all adds to a lovely weekend.would stay again

Loved the hotel and staff, just felt the room could do with some decorating as wallpaper all scratched and pulled above bed. Also walls thin so you get noise from next room and people in the corridor which unfortunately meant I had a very disturbed night.

We arrived late as were out for a family meal in Llangollen. Everything was lovely except I think our room must have been above the bar area as we were kept awake by a lot of swirling girls (maybe a hen party?) anyway that’s not the hotels fault. Didn’t have breakfast so can’t comment on that. The only thing I’d say was a slight problem was I’d try to call the reception throughout the day to advise we’d be checking in after dinner and within a 5 hour period there was no answer. So I emailed and still had no reply. Eventually I messaged their Facebook page and some replied from there. I think they could have lost many potential bookings by having no one manage the phone or the emails. But then it’s not my business!! A nice hotel and would definitely stay again.

We love staying here, the staff are all warm and friendly, will do anything to make your stay enjoyable. The food is delicious we stayed in hotel for food both night as its that tasty. The log fires burning in this old manor house makes it feel so cosy. The room could do with a little upgrading but they were still nice.

Great service. Lovely food and service.

Excellent wedding anniversary away days

Excellent.for the price.and upgraded to a very good full English breakfast.

Very friendly hotel. The rooms very warm and a comfy bed. We enjoyed our lunch and evening meal. We would go back there again. The only thing to note is the spa pool is a hydro pool and is large but only about 2 feet deep so you cannot swim and the facilities need work

I decided to stay at White Waters Hotel as I failed to stay there in March. The venue was quaint and kept clean.i had a great service e from very friendly staff and had a lovely view of the Dee Valley from my bedroom.

Lovely hotel with excellent staff. The room we stayed in needed updating.

Lovely cosy hotel with great views of river and friendly helpful staff.

An older facility that has been nicely maintained. Initially assigned a noisy room near some kind of HVAC system, but the staff graciously responded to our concern by moving us to a different room. The food in the bar for dinner and the breakfast were terrific! Just what you'd hope for from an old English inn!

The staff could not have been more helpful, & the hotel is a pleasant, if slightly faded, establishment, set in a lovely location. Nice restaurant, great staff, with probably the best cheese omelette we've even eaten. Reasonably priced & good quality house Prosecco. Breakfast was chaotic first thing (items were missing), & the citrus bowl offering was dubious (on the edge of fermentation), but for a vegetarian their choice of yoghurt was excellent - no gelatine! A few niggles detracted: Our bedroom was nice enough, but too hot. There was a ceiling fan (which needed a good dusting), & a pedestal fan was provided, so the temperature was just about bearable. Leaving a window open, when we left the room, was not necessarily an option, as the bedrooms on the bar side let out onto an open roof so security was a concern. Noise, from the bar terrace, was a bit of an issue on Saturday night - especially as we had to keep the windows open to cool the room. The bathroom was carpeted, not something we'd seen since the 70s, & there was nowhere to put toiletries, except on a tiny three tier glass corner unit - used to store the towels.There was a bath (hurrah!), but the very small bathroom was cramped & oddly set out, making it a one person at a time affair. A real annoyance was the bedroom door closing mechanisms. It was not possible to shut your door quietly! Nice room, the bed was very comfortable & linen was fine. Overall, value for money, very pleasant location & worth a visit!

enjoyed the spa and the hotel was nice and clean. food was good. pleasant walk into Llangollen. not much happening on the evening except eating. could do with some entertainment being on in the area but had plenty of chill out time.

We enjoyed are stay but the room didnt have a view, the view we had was a tool shed with diggers in and the main road, other than that it was a good hotel I would stay again.

Friendly welcome clean room and good value tasty food

The bed was lovely and firm! The continental breakfast was really good. Staff were all pleasant. Lots of convenient parking.

The staff were very pleasant and welcoming. Unfortunately there were issues. On arrival my 1st floor room window was open and it was hot. That night I couldn’t sleep as the room was so hot, why I do not know. I had to keep getting water from the bathroom (no fridge with water), window open and fan on. The continental breakfast left little to be desired and needs more selection to make it truly continental. Hotel needs some Redecorating and TLC to lift the appearance.

The location was great. The room was very hot. Clumps of dust fell off onto the bed when the ceiling fan was turned on. Bathroom floor tiles had broken/missing grout. WIFI was poor. The front desk explained it was because of "the hills", however we got plenty of signal from next door. Included breakfast was toast and canned fruit.