Overall Ratings & Reviews Hotel Victor Hugo

Friendly staff. Very helpful

FEMALE TRAVELLERS DO NOT STAY HERE, IT IS UNSAFE! I was a lone woman traveller staying at this hotel. A male in the next-door room started playing the words: "Neighbour, do you want to have sex for 200 euros?" by using Siri, through the wall, at around 11:30pm. He then left his room and waited for long periods outside my door, alternating between playing the words on Siri, and standing in silence, breathing heavily, listening to me. The male receptionist was the rudest and most unhelpful person in customer service that I have ever come across. I told him what had happened and that I was frightened and unsafe, and that he needed to move me to another room. He just shrugged and said he couldn't because the hotel was full. He did NOT ask if I was ok, he did NOT ask if he should call the police, and he did NOT ask if he could help me. It would have been really easy for him to ask a male occupant to swap rooms with me, but he didn't even bother. Throughout this whole conversation he had his (male) friend on a phone call, on loudspeaker, who was listening and starting laughing at my distress. The receptionist said he would go upstairs and check - whatever that meant. Anyway he came down a couple of minutes later, and said: ''There is nothing I can do, *I'm* not the one making the threats to you.'' I had to find another hotel and leave at 1am because I was unsafe. When I checked out, the receptionist didn't even look up from playing games on his phone.

I never stayed at the hotel. I booked and in less than 24 hrs my plans were change by the person I was to visit. I asked for a special accommodation to change my reservation to another location but the reservation site said the hotel never responded. I know it was a non refundable rate but it was booked 6 weeks in advance. Some thing could have been done to help the situation. And now you ask me to review a place that doesn’t even know I never was there.

Good convenient hotel, allowed early check in, many thanks Had someone come in our room by mistake twice, I believe the first time they didn’t know we checked in and second was maybe room service? They did apologise. Also both soap dispensers completely empty. So make sure to buy some soap for your stay. Bed was very clean and super comfortable. Had an amazing sleep!:)

Been one of the best hotel stay i have had.

The hotel was fairly cheap and the location was pretty (approximately 25 minutes from the Eiffel Tower by Uber).

They don't have breakfast, and the amount you have to pay for them to serve it is extremely limited. It has no elevator, no rooms on the first floor, and the stairs are narrow. The rooms are not comfortable enough to have more than one suitcase, they are not spacious. Everything is distant and nearby eating places are limited.They even have an employee who should not be working with foreigners, he has hostile treatment.

We stayed at this hotel to visit Paris for 3 days and it was okay. Nothing went wrong, just nothing fancy to expect. If you are coming with the idea that you want a safe, quiet and decent bed to sleep during your trip, this hotel will do great for you.

Room was very comfortable. ( a bit cold with no thermostat in the room) Staff were kind, room was very comfortable clean and Even smelled nice . It was a short 3 dollar train ride and short walk out of Paris . I would stay there again.

I cannot be an accomplice in the crime of calling this place a hotel. It is truly a crime to deceive people in this way. I don't know if Expedia really doesn't care about quality control in subscribers' locations? There is no elevator for service and there is no maintenance for anything. The site also lacks any services. There is only an Indian restaurant and an Asian restaurant. There is only one supermarket that is closed most of the time. Only one public bus passes nearby. The workers at the place do not help with carrying bags or anything

The place needs a lot of work it's old and quite dirty in places , the pictures are deceiving and I was disappointed to say the least . The staff are however lovely

sink does not have constant running water

Good value for the price.

Very friendly and helpful staff. Hotel very old and need big upgrades.

The location is perfect, however the property is run down. The don’t clean the rooms properly and the pictures on the site doesn’t match.

The staff is lovely and the property is above average for a low-cost Parisian hotel. My room was large but dated, which is to be expected at this price range. The area was very safe and accessible by train but not metro. It's no thrills, but I found it very acceptable for my needs. If you're on a tight budget, this hotel is a good choice.

The staff was nice. But there was black mold all over the bathroom, a used needle on the window

Descent stay for the money. Quiet place and friendly staff not that far from Paris

Staff was very friendly. The room itself was OK. But the carpet on the stairs in hallways need to be replaced. I did notice they had some flooring off the lobby… So hopefully they will be using that flooring to be placed all of the carpeting. Otherwise it was fine .

Shabby on the surface but staff exceptional - welcoming, got extra blankets when needed, helpful when wifi not connecting. Very clean bed, bathroom and kettle! Perfect as a solo traveller