Room was pretty good condution, great sleep and breakfast was very good. With the resteraunt not being open due to season the food in the bar was limited but still good quality.
Leanne
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Very accommodating and friendly host, nothing was too much trouble. Our dogs were also made to feel very welcome!
Bed was very comfortable and the room was clean and warm. Breakfast was amazing, nicest haggis I’ve ever tasted.
David
Business
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
One night only. Accommodation was adequate and comfortable. High season, so a bit on the pricy side. Can not comment on food as I arrived late and kitchen was closed already. Location is good for exploring Kirkwall on foot.
Phil
8.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
The staff were so friendly and accommodating when we checked in. It was quite expensive for a 1 night stay and breakfast in the morning was a shambles. I would have rated this place lower if it wasn't for the staff at check in.
Michel
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
A very handy place located in the middle of Kirwall. Charming, traditional hotel with lots of character. Friendly and helpful staff. Great bar! The one difficulty we had was resolved promptly and professionally
D
Friends and Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Overnight stay. Comfortable room.
Jennifer c
Business
10.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Four night stay. Great location, super helpful and friendly staff. Delicious breakfasts. Would very happily stay agsin
Veronique
Leisure with Partner
8.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
I do agree with some of the comments that the property has a few minors issues or quick fixes to do like a bath sealer to redo. However, the room was spacious, the restaurant / bar very decent and staff was polite. It had thin walls so be prepared to hear a bit of the neighbors or the dinner area in the morning / evenings.
John
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Excellent service from friendly staff, comfy bed, good shower, good hot breakfasts, excellent bar, all round good place to stay.
If older person, no lifts, walk up, & limited vehicle access to front of the building.
Bruce
Leisure with Partner
6.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
We originally booked as the hotel was advertised as 'pet friendly' with a private garden area. Thankfully, we had a change of plan and didn't take our dog.
When we arrived and someone finally appeared to check us in, after about 10 minutes, we were allocated a small room on the 3rd floor which the wi-fi didn't seem to reach. While the room was just about adequate for a couple, it would not have worked for us with our dog.
Also, none of the staff knew how to access the garden as although there was a door from the dining room, we were told this 'wasn't allowed' to be used - we heard other guests asking too.
I'd suggest anyone with any specific requirements check with the hotel in advance.
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Margaret
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
The hotel was a bit worn. The room was very small, but we expected that. Shower was TINY and had mold in it. The food in the hotel restaurant was AWESOME. Based on the moldy shower I would not stay here again.
Richard
Leisure with Partner
8.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Really quaint. Great location. Water pressure was low
Verified traveler
Business
6.0
/10
Reviewed 130 week(s) ago
Hotels.com verified review
Hotel was good but bedroom let it down. Artex peeling of roof, mould round taps in shower etc. Food was good and service great.
Richard
Leisure with Partner
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
convenient location close to cathedral and palace ruins; excellent "full Scottish breakfast" in morning; we had arrived at 23:00 and they were able to help us with our late check-in
Alison
Leisure with Partner
8.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
A friendly welcome and there was fruit at breakfast which was nice. No warning upfront that our bedroom would be reached by 2 flights of stairs - no lift - so my painful tendon certainly got a workout. Stayed for 3 nights and the menu was the same every night - even the specials.
Verified traveler
Friends and Family
8.0
/10
Reviewed 150 week(s) ago
Hotels.com verified review
Only drawback was that the car park was at the back of the hotel with a precarious set of steps which took you to the front of the hotel. Not very easy in the dark.
Catherine
Leisure
8.0
/10
Reviewed 159 week(s) ago
Expedia Group verified review
convenient location, staff lovely, decor rather dated, wifi only ever connected for a few seconds. facilities ok
Daniel
Leisure with Partner
10.0
/10
Reviewed 162 week(s) ago
Expedia Group verified review
An older property but a charming one. We had a great experience at the Orkney Hotel. The staff were kind and very helpful. Loved the location - great for walking about town and very close to St Magnus Cathedral.
helen
8.0
/10
Reviewed 163 week(s) ago
Hotels.com verified review
The room was lovely and quiet ,although the bathroom was a little tired.Bed comfortable room service was very good . Breakfast service needs to be more consistent, some mornings very slick and organised other appeared chaotic , staff appeared over whelmed on occasion. Evening meal menu could do with a little more variety .Reception / bar staff were excellent. An excellent position for town explorations .
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Verified traveler
6.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Expensive for what you get.
Breakfast wasn’t the best, short staffed and not very attentive. Didn’t have breakfast the second day.
Receptionist staff was good
Room could do with an upgrade