Grand Hotel Europa Palace

Explore Grand Hotel Europa Palace
9.0
Exceptional
From 150 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Traveller Reviews Grand Hotel Europa Palace

Number of reviews per page
20
40
Top reviews
Dahlia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

On the water. Very relaxing.
Victoria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel friendly staff great atmosphere, beach and dining options great views clean rooms close to center piazza walkable destinations to anywhere.
yuliana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place is gorgeous! Very classy! High ceilings. All the staff is super friendly and professional. Its close to the main piazza. Very convenient location. There is even a close by gelato store where they sell also beers and water. Would love to come back again in the future. Loved it!!!
Rena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is beautifully decorated, the staff were all friendly and very helpful. The facilities were excellent, we enjoyed both the swimming pool and the beach area. We had breakfast included which was very good and we had food on the beach area which was excellent. The rooms are spacious and equipped with all what you need, beds are comfortable and big, our room overlooked the sea and it was a beautiful scene to wake up to. The hotel is within walking distance from the ferry and the town. I definitely recommend this hotel.
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Douglas
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Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel,awesome seaside location, and every employee was as kind and helpful as they could be to their guests. I highly recommend staying here
Avi
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic hotel and really great staff. The pier with sunbathing is just divine as is the large outdoor terrace and the evening views are just unreal.
Laurel
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The reviews on line do not do this property justice. It was exceptionally beautiful, recently renovated, lovely staff. The art was worthy of a museum. The breakfast buffet delicious and the view extraordinary. I don’t want to submit the review as the prices will soar once this is discovered but it is worth every penny. I’m from Los Angeles.
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Michelle
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Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spectacular hotel whose concierge services are unrivaled. The hotel has magnificent views with beautiful and spacious rooms. This hotel was the splurge of my Italy trip and it did not disappoint. You will love this hotel and its staff. In addition the Grand Hotel Europa offers first class concierge services. During my stay I needed help with a medical emergency. The hotel made arrangements for me to see a specialist immediately and delivered prescribed medication to my room. The hotel staff facilitated then advocated on my behalf above and beyond to make sure I received the medical care needed. I will forever be grateful to Valentina and the entire staff.
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Marianne
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Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location with amazing views. Beautiful pool with additional deck below to enjoy the sea. All of the staff were attentive and friendly. Breakfast is included and it was delicious. Loved our stay here and highly recommend.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We loved Sorrento and this hotel was in the perfect location for our stay. The staff service was excellent. The maid greeted us every morning when we left for breakfast with a smile and a friendly greeting and kept our room well. The room was spacious classic old-style Italian. My favorite part was the room balcony overlooking the Sea. The bathroom itself was very spacious but the shower/tub could use some updating for convenience of use. The breakfast choices were fresh and plentiful and the chef made my husband excellent omelets. The pool was well-maintained and relaxing. The servers by the pool and on the dock were wonderfully accommodating. I will definitely stay here again next time we visit.
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marco
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Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The bathroom too small and the shower wan inadequate
Angela
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice property but rooms definitely need remodeling. They told be they were working on it.
Angela
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Wonderful staff. Beautiful property in great location.
Ann
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

A nice old grande dame resort; it is like a palace. Not very busy when we were there, near the end of the season. Nonetheless, good food and great service. Beautiful property.
Neil
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Enjoyed our stay at this hotel when my wife and I visited at the start of October 2024. Hotel is very Grand, and staff are very professional. Room was very comfortable. Great cliff side view and easy access to the town of Sorrento and its port. Would recommend, and cheaper than its immediate neighbours.
gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great location, with fantastic views and close to all the dining and shopping action. The hotel is spacy, staff is friendly. It has recently been bought by new owners who will need to spend some money updating the rooms, but they were fine, and will be better after a facelift!
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

We only stayed for one night, but it was nice!
Daniel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

2 days no hot water. Noisy room. Horrible pool and beach service. No food/drinks. No towels nothing.
margaret
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Our first stay in the Amalfi coast and the views from the hotel terrace were panoramic and stunning. A very special spot. Staff are courteous and friendly and ready to please. Very enjoyable and wonderful!
Tania
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Loved! Great outdoor areas, pool and jetty. Loved the breakfast. Lots of areas to sit and relax indoors and out. Our twin room water facing was lovely. Appreciated tea and coffee making and fridge in room. Beautiful property. Most staff were superb
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