The hotel is very old, with modern amenities like bathroom and a/c. The front desk staff is very friendly. The Belvedere Suite was stunning- incredible views- but must be ok with lots of stairs. Parking is a distance away, so plan a backpack or light bag to walk to the hotel.

Could hear everything in floors above me. Breakfast was not worth the cost. The best thing was how kind the staff were. They helped with my luggage, they helped on a call with my uber when I was panicking and couldn’t understand where to meet the vehicle.

The hotel is located next to the amphitheater, so there's no way to drive up to it. I had to park my car 700 meters away and drag our suitcases up the cobbled streets in 35 C-degree heat. My room was on the third floor of the hotel, with no elevator.

Great location. Several restaurants short walking distance. And the Amphitheatre. And the hospital where Van Gogh stayed. There's no elevator, but the owner carried my bag to the 2nd floor.

Great location. Nice rooms. Friendly, helpful staff. Good breakfast. Would definitely recommend.

Beautiful hotel

Very nice 'room with a view'! The manager was kind enough to meet us at the entryway door late- We had been delayed an hour in travel.

The location is perfect. The property is classic and charming. The room is a bit too small, but the high ceiling reminds you of an old house. I can recommend this hotel.

Noisy heater fan. Even with noise, it does not warm up room. Looks not working properly. My junior sweet room was too dark with a curtained window.

Room was tiny. Bathroom did not have ceiling, so the odors were shared with bedroom 💩 The staff was owe full and absolutely full of themselves, Cold, cynic and extremely rude Horrible experience !

Unique property. Our room was very small and on the second floor up narrow stairs. Staff were somewhat friendly but did not offer any assistance with suitcases. Hand soap container in bathroom was empty. There was a heat pump unit in the room but even though we attempted to turn it on to provide some heat, it did not work so we were cold during the night.

The staff were very friendly and helpful, the location is excellent, the whirlpool tub was a nice surprise. Breakfast was hands down the best we had on our trip.

Our room was on the third floor. No elevator so plan on traveling lightly. Not a problem for us but request a lower room if you have mobility issues. The staff was helpful with advoce on what to do in Arles. Breakfast was worth the cost and not to be missed.

The room was terrific although the airconditioning was a bit noisy. Note that there is no elevator nor is there a guest self laundry in this hotel. It is a charming building built in the 1600s with nicely renovated bathrooms and comfortable beds. We didn’t try the breakfast and the coffee was a push button type so also didn’t try. As it is located down a dark, and not well travelled road I wouldn’t have wanted to stay there as a single person but my adult daughter and I managed fine.we were steps from the Roman amphitheatre and ruins. Near to the Saturday market and loads of coffee and other shops and restaurants. Be prepared for lots of stairs. I find if you book through an app such as this we always end up on the top floor and this meant 72 steps to our room! The clerk kindly carried my suitcase up and down. At my age I can’t do that.

Charming old building near the Amphitheatre (as you'd expect). Very friendly and helpful staff. Spacious room on ground floor. Only problem was lack of storage: a short hanging rail but no drawers or cupboards, which would have been awkward if we'd been staying for longer than two nights. Good breakfast with particularly good coffee.

The hotel was a great location, but rooms smelled like mildew, don’t know if that’s because the building is so old or what. The bed was just ok and there was hardly any storage for clothes etc. we stayed in room 3 so maybe other rooms were better, but we had friends staying in another room and they also didn’t have much storage either. Loved Arles, but would stay somewhere else next time.

Reduced room size but that is the way rooms in the old city are here and all Europe. We enjoyed our stay, hotel has a superb location with great staff

Great hotel and a great location with very friendly staff

Hotel is set in a beautiful old building. A bit of a hike from the train station, but otherwise convenient. Staff was excellent, very friendly and helpful.

Really nice hotel very near the Roman ruins.