I didn’t have any aircon in my room (30+ degrees during the day) and the electric fan (portable) was ineffective as it was placed too far away so I couldn’t feel anything. Neither could it be moved. Given the price which was high. having no aircon was unacceptable.

Efficient check in and out. Room functional and modern. No air-conditioning but fan provided. Location excellent but some late night and early morning noise outside.

We had a wonderful experience. The staff were always helpful and nice.

The Bristol Union is ideally located to explore the historic element of St Malo and the near by beaches. The proximity to car parks and the ferry port is useful. The staff were very welcoming and helpful and the room just as described, clean and comfortable. We would definitely stay again.

Very clean room. Friendly staff. Great location, close to shops.

Nice location

Great location and friendly staff. Would highly recommend!

Excellent service Petit déjeuner très bon Propre et bien situé

Breakfast was delicious and staff were all lovely. Great location.

Staff were exceptional!

Amazing location right in the centre of the old town, conveniently located close to public parking. Wifi was better than in most similar hotels in the region, the bed was not too hard, decent sized bathroom.

Just an overnight stay clean room didn't stay for breakfast

Breakfast buffet was great, room was cozy and clean and area was superb! Highly recommend.

The location was great. However, on a street full of bars and eateries and it can be noisy into late hours.

Beautiful hotel in the middle of the old town. The staff were great, very friendly and made us feel very comfortable. I highly recommend this hotel.

This is a lovely boutique hotel. The staff went out of their way to help us park our car when the Tour de France was about to start from St Malo and the streets were being blocked by the police so there was no available parking. One of the staff came with me in my car, and when we couldn’t find a space in the citadel, he took his car and I followed him in mine in order to find a parking space outside the citadel. He went above and beyond to help us, which was a kind act, and very much appreciated. The breakfast was good quality and tasty and we felt like we were very well looked after. We loved the town, and would definitely go back, and we would stay at this lovely hotel again because of the real hospitality.

A really good place.

Lovely hotel and proprietor. Beautiful breakfast with an assortment of fresh options. Highly recommend.

Staff were always most helpful ,room attended everyday and a breath of fresh air seeing all those happy faces , treated as members of family nothing too much trouble.

Staff went above and beyond to help us out with all of our questions. A lovely place to stay.