Overall Ratings & Reviews Hotel Montsegur

Lovely old hotel walking distance from shops and restaurants. Really friendly and helpful owner. Can't fault it.

Owner operator was very pleasant. The hotel was dated but clean. The recommendation on the restaurant was not a very good one. Other than that it was fine for the price the bed was comfortable and I did like the pillows.

The hotel is just outside of Carcassonne and in perfect walking distance to the old city. The hosts were very attentive and the rooms were clean and comfortable.

Friendly helpful staff. Very close to shuttle bus stop. Good breakfast.

Nice and friendly staff, free upgrade, good breakfast.

Our experience of Carcassonne was not what we had hoped mostly due to the torrential rain that made sight seeing impossible. Also, we could not find anywhere for a meal until after 7pm. At the hotel, the room was pretty squashy and nowhere to sit comfortably. There was a dining table downstairs but no lounge or bar area. Hot water was great, bed was ok and breakfast was adequate. The owner was very hospitable and accommodating where possible. Parking the car was a dream as the hotel has it’s own carpark.k

Very good experience in every way! Very pleasant and helpful staff, good location and very comfortable.

Small clean room

Had parking. Vvvvvvvvvvvvfddfvbbjjuyfdedffghhhhgffddsscghhjbgffcgbjnjjjjgffg

Very nice lady on reception, really comfortable bed and nice breakfast served in the room

Very friendly and helpful staff in a classic building. Very happy and stayed an extra night

The wifi in this hotel is not the best and the outlets are also not great for American electronics with converters. We had to rig up a situation where we had to press the bed against our plugs to shove them into the walls, and all night our cell phones lit up repeatedly as the charge came and went. The beds aren't the most comfortable, with only one long pillow. It's a bit expensive when you consider this and also the fact that breakfast is not included. In general I'd pass for the price.

A wonderful little hotel with excellent staff /owners. The room was very nice and the bed was the most comfortable we slept in compared to the other places we stayed while in France. There are many good restaurants within walking distance and the petite train / trolley that takes you to directly the medieval city and castle stop is right across the street

Nicely run hotel with friendly and helpful owners.

The hotel has a family run charm to it and the staff were delightful and very helpful. It is within walking distance of the city center (not the city walls! that's 20 min walk). If you are driving through Carcassonne and staying the night I would recommend it!

Hotel Montesgur had an old world charm that is lost in modern hotels today. It was in a quiet location on the edge of the new city and the main square was just a five minute walk away and the old city is about a twenty minute walk. The staff were all very friendly and helpful and the parking was great. The only negative is that the room we stayed in must have had the smallest, hardest bed in the world!! Other than that we had a lovely stay at this hotel.

Family run hotel with friendly and helpful management. Located across the street from little train going to old City. Within easy walking distance of la Bastide, canal cruises and the train station. Whatever we wanted the owners accomodated us. A nice change from larger impersonal chains.

Hotel ok. Staff helpful and lovely. But our room was 90 sq ft and the bathroom was tiny. There weren't enough surfaces to open both suitcases, and if someone was using the tiny desk, you had to climb on the bed to get around.

Excellent, kind service in good looking period property but room too small, bed too small, shower too old, breakfast very poor for the daily rate, expected much better from Logis.

The airport shuttle drops you right across the street. We walked from the hotel to everywhere we wanted to go. The hotel is old but it is clean and the family who runs it speak English and are so helpful.