Overall Ratings & Reviews The London And Paris Hotel

Fantastic stay! We were coming into Kent for a cruise the next day and needed a place to stay the night. We were blown away at the staff and room! From start to finish they were so accommodating to all our needs. They let us store our luggage while we explored the city and when it came to check in the staff was amazing! Even brought us a fan because it was a usually hot day for Folkestone. We woke up at midnight and the received the same exceptional service when we asked for water and ice. He even asked if we wanted him to cook pancakes or toast and eggs since no where was open that late to eat!! It didn’t stop there, the next morning we came down a little late for breakfast and they were gracious enough to still cook us a full English breakfast. Finally as we were getting ready to leave, uber was taking a long time. They called a local cab for us and waited with us outside until they came. Exceptional all the way around. If you want a bed and breakfast feel, this is definitely the place, we are only sad we didn’t get to stay longer. The room was modern with the charm of a cottage feel. Honestly I could go on and on!!! Oh, they have great food trucks everywhere! Explore everywhere on the walk to the lighthouse! We ended up with a fabulous charcuterie board and local beer for our afternoon snack that was to die for!! Would definitely come back to Folkestone in a heartbeat!

Really lovely hotel! Had a great time!

Hotel is in the most perfect location and the rooms and decor are beautiful and so well thought out. Would definitely restart again! The full English was one of the best we have had and the staff were all so kind and welcoming

The hotel is in a good spot, our room had a brilliant view of Folkestone harbour. But the lovely interior decor of the room does not make for a good hotel experience on it's own. There was no TV or hairdryer in the room and I would consider both these very basic. There was a nice printed leaflet however saying that if you wanted the use of a TV, just ask. So as we were going out to dinner we asked the man we had been told was the Manager if we could have a TV put in our room. He said he didn't know how to do that or who he could even talk to about it. It was like we'd asked for something bizarre, even though the request is suggested in their own literature. Also in the leaflet it says there are art supplies in the room to "paint your very own seascape". There are no art supplies of any kind in the room. Surely don't write the leaflet until you know what you can offer? When you add the fact that we arrived after 3pm but had to wait until 3.50pm to be allowed into the room because the "Manager" was in a meeting , I'm afraid the hotel came across as quite shambolic and amateurish.

Had a really nice 2 night stay. Loved it all. Our room was on the 3rd floor Great views but with no lift quite a hike ! Room decor is so nice. Lots of reclaimed items being used Will def stay again but on a lower floor !