Nice place but the shower was awful. A mist of water not a stream - absolutely wouldn’t stay again because the shower was so bad

Lovely rooms, great pub / restaurant next door. Free parking. Town centre is just a short walk away as well.

No wall sockets beside the beds

Rooms were a bit dated, parcking was ok

It was an older hotel we had to step into the tub to take a shower and us bring a little older it was quite nerve wracking. Great location close to town.

Great friendly staff, rooms definitely need a refurb and some TLC. Good location to walk into Warrington

The room had no wall sockets anywhere near the beds, the only wall sockets were over beside the tv and the kettle both of which you had to unplug to charge phones etc

Good price

Staff were lovely, very helpful. Room was basic but clean, and even had a fan which was ideal for the weather while there being hot. Breakfast was great and beer garden was perfect too. Would definitely come back. Thank you

Absolutely perfect for a quick overnight business stay.

Room was clean enough. Staff friendly. Bathroom grouuting black with mould and shower didnt really work- disappointing

Hotel is very tired and in need of some serious modernisation - the bathroom particularly - the shower pressure was low and the temperature was hot, or hot. not great for £90 a night

Good breakfast. Good parking.

Excellent location in quiet part of the town. Plenty of parking available. Separate from the pub close by, which serves food all day and where you take breakfast. Quick check in. Room was spacious and comfortable.

Lovely, helpful and considerate staff. Excellent parking. Convenient location for Bank Quay station.

Convenient location Sufficient parking Greene Kings eating option next door

Rooms very dated and need a good overhaul, carpets stained and holes in. Bathroom tiles/grout dirty, shower gel had run out. Parking is ok, seemed to be enough spaces and car park well lit. Staff were friendly. Wasn't the cheapest option either!

I actually don’t know where to start. Room was clean and my daughter actually found crackers under one of the beds! The toilet wouldn’t flush unless you flushed is over 5 times fast and even then it was a half flush. The light in the hall is on censors with a big gab under the door so every time someone would walk the hall, the light would come in and light the room up in the middle of the night. There was a light outside the window, again on censor and would light up the room due to there being no blinds and the curtains didn’t do anything to help this. The put up bed my daughter was suppose to sleep on was so uncomfortable. The mattress wasn’t covered with the correct size sheet and the mattress must of been so old that you could feel the bars through it. Only positive from the experience was the breakfast. This was lovely with a great choice for both children and adults. The staff were very friendly and helpful

Room size was very good. Bathroom was clean. Breakfast was first class.

Room was really dated ,.felt old and tired . Really felt uncomfortable getting a shower . No pressure and shower hanging off the wall . Waiting to here back from management for a part refund