The bathroom drainage is not working properly

Not recommended, honestly we almost slept in the car. The main issues started on attempting to check in. We arrived late (around 1am) but there was no-one at the hotel that we could see. We then called the 24/7 line around 10 times, most of these times we were hung up on/disconnected prior to getting information. When the night porter did arrive back (after around 1 hour of waiting) check in was relatively quick and then we walked over to the house (note check in is not necessarily at the place you are staying which wasn't clear prior to booking). Rooms standard for what you'd expect for budget price (below Travelodge/premier inn standard) with beds semi collapsing but did have a locking door. Room very pungently smelled of smoke. Toilet very sticky but shower didn't look the worst (we didn't dare try it and went to a nearby leisure centre). On the upside there were so many brambles outside the window in a month you can get a free breakfast 😊

Images are not like the rooms! Shared Bathroom which i refused to use. Check in is down the road and then you have a 5min walk to the actual location. No where to park so cost £15.00 to park in NCP. Defo wouldnt stay again

Don’t bother booking here. I arrived to find I couldn’t get into the property. Phoned them and was told I had to walk elsewhere to check in, then walk back to the property, which made me late for an appointment. 4hrs later after checking in they sent me the check in details. Terrible. On returning to the property at midnight I found the main communal door insecure and I couldn’t close it. Phoned them to repair. No toilet/shower in the room. Communal only. Terrible experience

Ideal location and at the price did the job

Property was clean was easy to access the property it was a good price and right place for a few nights away would highly recommended it to anyone and for myself in the future

The room was clean but the hotel as a whole i think needs a little redec. Reception staff were helpful on arrival. I’ll stay again next time i’m in Cheltenham.

Not clean, I ended up bringing my car vacuum inbto clean, bed was grubby looking and my camera detector kept going off.

All in all good and close to the town centre . Maybe some bottled water in fridge would be good addition as have kettle , microwave fridge but no sink so no water unless you rmemeber to bring some

Room more basic than the photos portray.

Room certainly is nothing like the pictures. Room clean but very hot as thermostatic valve broken on the radiator so full heat all the time. No money spent on the building for many years in my opinion

Room was clean and smelled fresh, bed was comfortable, shared shower room also clean. Staff at check-in located in nearby 'Central hotel' were friendly as was the housekeeping who needed to wake me up as I'd overslept (like I said the bed was comfortable). It's all you need without the unnecessary frills, great value, will definitely use again,

Tiny room parking terrible shared bathroom ran out of toilet paper

Clean & Cheerful , no complaints.

Check-in wasn’t clear in booking & property was not manned, felt a bit unsafe as door was left open by others & front door wasn’t secure enough for me

The “studio” was a tiny room which only just fitted in two single beds. The photos showed a large apartment with oven and facilities but didn’t mention that it was a shared bathroom on another floor.

Bathroom door peeling, pillows underneath looked like was used and just put fresh cases on above , quilt cover had a stain on it, had to call because key to building and room was for only 1 night I booked for 2, room so hot No way of keeping window open for air

Not sure if i missed this when booking but the sink, toilet and shower are outside the bedroom and shared with others. Not even a sink in the bedroom. Disappointed.

Noisy doors slamming people shouting and stamping in rooms upstairs until past 4-00 a.m. bed uncomfortable, shower room flooded,rat running around back yard.Terrible place to stay

Only issue was the neighbours having a party until 2am, Room and facilities Good!