Overall Ratings & Reviews The Coach & Horses

Terrific staff. Great breakfast. Short walk to Kew Gardens and direct bus line to Richmond Park and Richmond central, where you can take train to central London in 20 minutes. Restaurant serves excellent meals and the pub is outstanding.

Lovely little hotel with good bus line to nearby Richmond. The booking was a bit misleading as it says Richmond but is actually in Kew across from the lovely Kew Gardens. Richmond is a 10 minute bus drive away. Very nice service, cozy environment. I like Young’s Hotels because they feel like part of the neighborhood.

Staff very friendly & helpful. Good breakfast. Close to Kew Gardens.

Great place to stay, we had 2 nights at the Coach and Horses Kew Green, the room was spacious with a comfortable king size bed, there was a well stocked mini bar if you wanted alcoholic or soft drinks plus a honesty hamper with plenty of snacks, having a nespresso machine and pods was a pleasent surprise. The shower was a delight, really powerful water, luxurious soft towels and plenty of quality toiletries. The staff were all very friendly and helpful, from the breakfasst and evening meal staff to the housekeeping staff, and Alicja the receptionist was a gem and a joy to chat with

Perfect location for Kew Gardens. Secure free parking. Excellent breakfast menu. A perfect twin bed room with everything you need, all clean & comfortable.The staff were absolutely fantastic so welcoming and helpful. One amazing lady stands out Alecja you made the birthday girls feel very special thank you. What an asset you are to the business. Highly recommend a stay here.

Lovely big room. Large comfortable bed. Lighting poor e.g No lighting over the mirror. Only one light in the porch and rather dim lights each side of the bed. No instructions on how to use air con- it took time to work out on a hot day. Very polite helpful and friendly staff on reception bar and restaurant. A real asset to the hotel.

Awesome. Gvm

Fantastic stay!

From check in to check out we both had a lovely experience at this hotel!

Great experience! Rooms were beautiful. Staff was very helpful and friendly. Pub was busy but could not hear from the room.

Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.

I’d love to give more than 5 Stars. The staff are amazing and the venue is quaint and well located. Parking is secure. Look forward to returning soon!

Excellent stay, all the staff were extremely friendly and helpful, special shout out to Alina at reception. Our room was very comfortable with everything we needed. Bar very cosy and food great. We’ll definitely be back and recommend to others.

Very nice rooms , good situation with safe parking . Walking distance to Kew Gardens railway . But if a trek to central London but then it is more peaceful . Friendly staff

great place to stay , handy for KEW GARDENS , close to shopping . Good Food but really impressed by attention to detail and professionalism and kindness of staff

Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast

The front desk staff are 100/10. The amenities in the room are 10/10. The rooms themselves could probably be updated and refreshed but honestly we didn’t care because everything else was fabulous. The breakfast and dinner were both delicious, didn’t quite get what I ordered for breakfast but it was fine. Would stay here again in a heartbeat, and I’m quite critical of hotels.

The Coach and Horses really surprised us with its amazing decor and attention to detail. It was in a great spot close to Kew amenities and attractions. The room felt like a home from home and had been recently refurbished. For a deluxe room it was was quite compact . The snacks and drinks available for an extra charge were a pleasing option.

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Great place to stay! Breakfast was amazing!