What I liked was the helpful friendly staff, excellent parking facilities and the food was very good. Also you sold Adnams.

Excellent hotel with plenty of parking. But the pillows are solid So uncomfortable sleep

Gluten free breakfast options and gluten free beer in the bar. Friendly staff, great location and good value.

The usual English breakfast buffet available, with option to ask for vegetarian options

Fantastic staff. Room was adequate but in need of some repair (rusty towel rail and hole/ stains in carpet. Most concerning were the plastic trays that the cooked breakfast items were in as they were all broken and worn. Very off putting.

Lovely staff

Stayed in the Queens Suite. Nice large room overlooking water. Very clean although a little dated.

Staff very nice. Room had lovely views across the water. Room comfortable and well presented but had some small maintenance issues which were reported. These didn't affect our visit and we will return again in the near future. Many thanks once again

Staff great as always. Room very noisy Friday night which apparently they tried to notify me in advance but did not. They did however move me to much quieter room.

The hotel was lovely but in need of a few maintenance touch ups in the bar/dining area & rooms. We had a room with a view, a view we couldn’t fault. The main letdown of the room were the lining of the curtains were ripped in quite a few places, a quarter of one of the linings was missing so let the light in through the main curtain material. The shower hose was not long enough to slide the shower head up for taller people & it’s a shame the layout of the bathroom wasn’t thought out better as the toilet is right by the door opening. A positive was the shower was nice & powerful & the bed was comfortable. We had a meal in the afternoon which was lovely, the cooked breakfast the next morning was buffet style. The plates were cold & the ingredients under the hot lamps were only warm on the verge of cold as we discovered when we sat down to eat. The staff were really lovely & we hope the hotel improves on these niggles as it is a lovely hotel & we would happily stay there again.

The place is just a bit dated now

Booked the King Suite. Nice room, very comfortable bed. Room is quite dated though. Bathroom is very small and again dated. Needs modernisation.

good standard a bit dated only one chair had to sit on bedall the time staff friendly one lady rachel was excellent we would stay again resturant was very good

Could be a really nice property.

Great spot stunning view

Very popular hotel. Good vibe. Good food. Looking a little tired- could do with a refurbishment our room was ‘classed as ‘superior’ but was a little disappointing. Our only view was of the car park 😟

The hotel was excellent. It had a lovely bar and dinning area and staff were good. thumbs down for the bedroom it was tired and no bigger than a large broom cupboard. I particularly did not like seeing a naked man in the room opposite my window. I would say you would get a better room in one of the cheaper hotel chains.

Mattress is old and uncomfortable , room was like a black hole dark and gloomy. towel rail in particular in the bathroom filthy , general cleanliness not good. Only good thing to say is the food was nice. Lady at breakfast on the first morning was unfriendly and surly. That room should not be sold to anyone else. A refund would be good pr 😀

Room was not clean with stains in the bathroom being particularly offputting

Room was too hot and limited ventilation, window blind was broken so it wasn't very dark