8.4
Very Good
From 126 reviews
Cleanliness

8.6

Room Comfort

7.4

Service and Facilites

9.0

Traveller Reviews Sorrento Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very pleasant stay with helpful staff who let me into the room early. Single room was big enough for one person but the shower was very small. Good breakfast included Good value for Cambridge, 15 minutes walk to station, 20 to the hospital and 30 to the city but plenty of buses
Karoly
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place, super services.
Diane
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely family run hotel with an excellent Italian restaurant. Everything was good and the food was excellent. Our room was clean, comfortable and nicely presented but could perhaps benefit from a little updating, as could the bathroom. Having said that, we would definitely use the hotel again. Free onsite car parking was an added bonus.
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Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Booked a double ensuite room with sauna and jacuzzi the hotel was well located for the hospital and the centre of cambridge , so suited our purposes. The staff were excellent and catered to our every needs cannot fault them especially the manageress. The food breakfast was plentiful and we had dinner in the restaurant which was good also. the room was clean and the jacuzzi bath was great and the sauna but the shower was a trickle and not great. There was a bit of noise from the room next door which seemed very close. But overall lovely people, food, and a really nice stay.
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Christine
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

A warm welcome
Liana
icon-
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room/very friendly staff/breakfast was amazing.
Percy
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Your bathtub/shower is extremely dangerous as it has an odd protruding section that requires one to take a shower in an odd position. And your plastic tub mats do not have suction cups that keep them sturdy. I slipped and feel twice when the traction mat failed to do its job.
Helbees
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

great
janine
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Lovely sized room for one person and comfy bed. Staff always friendly and attentive.
Mandy
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room itself was fine, everything needed to be comfortable but it was so noisy for several hours each evening and around 10 pm there was noise of furniture moving or similar from the room or area above - made it quite hard to rest or sleep
Laura
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Clean, cosy room. Excellent complimentary breakfast.
Yian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The room is clean, however the wall is very thin, and when we checked in, there is leaking in the bathroom and lack of hot water, we could barely enjoy the jacuzzi. Location is not bad, about 15m walk from the train station and in a very residential area.
Oliver Balint
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Cozy little spot, amazing breakfast, nice staff, and not crowded. Would recommend!
Bryna
icon-Business
Business
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The smell in the bathroom was suffocating and made it unusable. It smelt like gone off cabbage, must be a sewer issue. I closed off the bathroom and sprayed the room with perfume to mask the smell so I could sleep. The man at the front desk was lovely and bed comfortable
Martin
icon-Business
Business
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel is clearly indeed of updating. Rooms are fine and were clean. Mine had a sauna and very retro jacuzzi bath, but clearly the sauna didn't work, even though there were instructions (said about turning to number 1 on a dial, but no numbers left and nothing happened). The bed was very soft indeed and woke up very sore. Room did have a decent size TV and a fridge which is always useful. The fact that they are still using lots of tiny single used plastic bottles of cosmetics, in this day and age, is just not acceptable anymore. So easy to change. For the price, £148, not good value.
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CHANDRA
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Daylight hits room at 4.30 am in summer . Poor curtains does not keep out light . Bar outside will keep u awake late into the night
Alexander
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Everything was great except for the beds. Way too soft. Could even feels the springs. Didn’t get none of our family slept well. All other aspects were great
Christina
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This is a nice hotel that benefits from an onsite Italian restaurant which serves good food. The hotel is somewhat dated but for some this will add to it's charm. The staff are very helpful and knowledgeable of the area. The hotel benefits from being on a good bus route.
Carissa
icon-Leisure
Leisure
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The room I was in was a bit dated and right next to the back room of the kitchen, but they closed down at 10:00 pm, so it was more of an annoyance. The bed was ok, but didn’t find super comfortable. The staff were pretty good and helpful. There were a lot of food options around and a bus right outside to get into Cambridge, but you can walk, or bike too.
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robert
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Nice hotel. Lovely staff. Spotless clean and great breakfast :)
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