Overall Ratings & Reviews Fox Bear Cottages Big Bear

This property had a huge cleanliness issue. I don’t think he’s ever cleaned. He just picks up the obvious things when guest leaves and makes the beds. The bedding was dirty and stained. The floors were swept and mopped. There was multiple debris and old food left under most of the beds that is clearly been there for months. The towels were basically brown, and they should’ve been white.

Run down, room odors, no lamps only overhead fluorescents

Staff was very friendly and accommodating.

Private, bìg friendy staff

A nice quiet getaway. A mile walk to the Village for entertainment and food. Managment readily present and very friendly. Great!

The combination door locks are so old that unit #8 wasn’t accessible microwave works when it wants to and parking is in dirt

Absolutely amazing property and really amazing experience, I will be coming back multiple times lol

Amazing Stay – Highly Recommended! We had an incredible time at this vacation rental! The place was beautifully decorated, and had everything we needed for a comfortable stay. The beds were super cozy, and the view from the balcony was absolutely stunning—perfect for morning coffee or evening wine. The host was very responsive and provided great recommendations for local restaurants and attractions. The location was ideal—close to the village and restaurants and plenty of activities, yet quiet enough for a relaxing getaway. Overall, it exceeded our expectations, and we can’t wait to come back. Highly recommend to anyone looking for a peaceful, well-equipped, and charming place to stay!

El hotel parecía un deshuesadero entre mueble viejos lavadoras y colchones por toda la propiedad, creo que mereciamos recivir una notificación de las condiciones del hotel

We got there and we’re having trouble getting into our RESERVED cabin. The owner gave our cabin to another group with no warning. So we were placed in a single bed cabin (myself and my 6’1” son) that smelled so heavy of stale smoke it was nauseating:( all of things smelled and our eyes burned. The lady who ended up assisting us to get in, was very very nice! It was just the switch of last minute accommodations that really made our stay awful:( the cabin needs to be fumigated.

The cottages were cozy and charming. They were close to stores and restaurants. There is also Pineknot trail area close by which is great for hiking and snow play.

Arrived at the property at 8 PM. Nobody on site all weekend! Door code was texted but other renters arriving over the weekend had issues getting in. I looked in the drawers of the kitchenette and in two of them there was mouse poop (with some shredded seasoning packets) and ants. I called to report the problem. I didn’t hear back for 16 hours, but the reply was “thanks for the information” and told that housekeeping could go over to the cottage right then, but I asked if they could wait a couple hours. I got no immediate response as to when they would show. When I later texted them some six hours later the management said that housekeeping had knocked which was not true bc one of my party was there that time. I heard nothing for another 16 hours but received a text saying that housekeeping was no longer on premises. The management asked if I wish to switch cabins which I was open to, but I asked follow up questions about the number of beds,etc, but another two hours went by without full answers and I was told there were now none available to swap. The text exchange got heated: the management told me to stop harassing him and if the conditions were so bad I should leave the rental early. Other people at the property who booked through other travel services reported dirty cabins. There is a for sale site on the property and I think the owner does not care about the property anymore so do not book! They do not answer a 2nd number and in fact took down the sign with the #s

The place was dirty we had to clean it ourselves and didn’t touch the covers.. used our own blankets

Unable to check in at 03:10, because nobody answered the phone to provide the access code. I call the emergency number and they told me to wait until 04:30 when the manager arrives. The room was dirty and the heater was it working.

The room was dirty, old occupants’ snacks were left in the cabinets, bed sheets and covers were dirty, trash can was full of dirty water, floor were dusty, oven was broken, dish sponge were used. The manager was nice tho

It was a great experience

I wish I could give this place zero stars. My stay at Fox N Bear Cottages was beyond disappointing. First off, the listing mentioned a fireplace and a microwave, yet there was no fireplace and no microwave. When I brought up these issues to the front desk, the staff was rude and completely unhelpful, acting like I was bothering them just for expecting what was advertised. To make matters worse, there were no blankets—just thin sheets on the bed. It was freezing at night, and the only heater in the cabin smelled like it was burning, so I couldn’t even use it safely. On top of that, the remote for the TV was missing, so I had to download an app just to use it. But somehow, someone else’s remote kept connecting to our TV, causing it to change channels, turn off randomly, and adjust the volume on its own—extremely frustrating. Overall, this stay was a nightmare. Between the false advertising, terrible customer service, and lack of basic amenities, I would never recommend this place to anyone. Save yourself the trouble and book somewhere else!

Room was cozy and warm!

Manager was very friendly and accommodated my room request. Bed sheets had obviously not been laundered, housekeeping gets an F and no tip.

I had a good time with my fiancé, owner was very nice and welcoming. Definitely coming back next year