6.8
Pleasant
From 279 reviews
Cleanliness

6.0

Room Comfort

6.8

Service and Facilites

7.4

Traveller Reviews Garden Grove Inn

Number of reviews per page
20
40
Top reviews
Misa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is my worst travels accomodation ever over 20 years of travelling. The manager or the owner was the most unfriendly and difficult person very little of Customer service I experienced. During only three nights I was there I had to change room 3 times. First time because the internet connection constantly dropped, the Son of the manager however was completely opposite to his dad ( others guests also told me better things about the Son than the Dad) he was very nice and actually came to my room to check then accept to move me to a different better room. But then next morning the dad asked me to move to other room. The first room he told me to move not even clean still food left in the table. The next room was but better and was only left option he let me. But then after moved in I realised there was an extremely loud sound in the bathroom mostly whole my stay. He also often knock the door around 10:15 way earlier before the check in time. Despite I have a small daughter and many suitcases and there was no elevator there he didnt give much time to do thing and carry everything down myself. The max he gave is 30 mins after 11 am. Despite I had to wait one hour plus for him to come back at the reception desk before. He was actually made everything so difficult. Help yourself there is a many motel or hotel around way better. I just moved the other one just few mins away and it was such a big relief, clean room people much nicer and friendly.Dont make a big mistake like me.
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Toai
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room is not clean, they don't change the bed sheet daily. the staff is not available all the time.
Laurelle Rose
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As soon as we walked into the room a bug crawled out. Our first night we heard someone screaming for help and the sounds of them getting kidnapped at 3 am. There is also a cat on property unspayed constantly howling all night. Our room had thin walls there was the sound of some washing machines or some machine in the room near us that was running all night loudly. They allow homeless gangster people to hang around in the lobby and they are friendly with them and let them stay there. These people scope out your car and watch you enter the inn, made us feel unsafe. They locked us out of our room on our second night there we were very scared while waiting for them to open our room. Dont stay here to save money your risking your life.
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George
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We got a dirty room from previous gests
Carolyn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very cozy inn, with awesome security. It’s an older inn so it’s a little worn but comfortable and clean.
Steven
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed there July 13-15 as well. This stay was a one-day extension added on at the last minute before we left home. See my previous review. I would NEVER stay here again!
Deanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very accommodating
Adam
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

You get what you pay for here, friendly helpful staff and quick check in/out. Area isn’t the best and there are some loiters that give you looks. Was a little noisy some thin hallway walls
Steven
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Where to start? The place has all the charm of cell block #9. The place is surrounded on 3 sides by a 6ft fence topped with 2ft of concertina wire. All the entrances from outside are surrounded by cages with locked-gate entrances. The grounds are unkempt. The room had a musty smell (we used a whole can of Lysol). The curtains had holes. The furniture was mismatched. The bed was comfortable enough. The TV had no cable/streaming channels. Only digital broadcast channels. Free outlets were at a premium and the lights had burned out bulbs (so the room was very very dark). The tub was slippery when wet and there were no grab bars or slip mats. We found bugs (not cockroaches) in the bathroom. There was a population of feral cats. Some of the other guests spent a lot of every evening pretending to parent their feral (screaming) kids. This was not a pleasant stay and VERY OVERPRICED for what the property actually delivered. I would NEVER stay here again!
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Andy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is very old, dirty and smell very bad. I never come back again.
mark
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Smell like poop
Wesley
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I y ủy và
Quang
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quiet and comfortable to stay over during holidays. I was lucky though that there isnt any disturbances. 4/5 stars because the Wifi connection at the upper floor is really bad. I always lost the connection
Catrina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Someone had a key to my room and knocked in the morning. They didn’t wait and tried to come in then ran away when I got to the door. I called the front desk and they said all they could do was check the camera but he couldn’t do it then. I’ll never stay there again.
Kristina L
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property has Bob wire around it when you get out you step into a kitty litter box about 100 cats live in the property said something as a manager. He said they killed one this morning awful people addicted to drugs from 3 AM to 8 AM all over the place. My room was disgusting. The door lock was broken away from the wall. Very unsafe do not recommend disgusting just mortified! No ice at all on property and had an empty roll of toilet paper on arrival
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Mykayla
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good for a quick one night stay. Water pressure and shower head was the only issue.
Kassandra
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff members
Emma
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean, the bed was comfortable, and we didn't die.... but we felt like we were in the Bates Motel, I think there were some homeless people living there, the area isn't very safe, and the whole place just seems very rundown and sketchy. There were also motorcycles and cars revving all night and the walls were paper thin.
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Michael
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Place smells like a homeless encampment
Irma
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything went very well
Number of reviews per page
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