'Apartment' no bigger than a hotel room. Smell of drains. Very difficult key box, took half hour to get into it. No toiletries unless you count handwash and shower cream dispenser. Definately not 5 star. No milk

Room was clean, no staff, all self service, Kitchen was good. Pay parking was good with the help of owner.

Perfect location to explore York. The minster, museums, pubs and ghost tour were all within 10-15 minutes walk.

Place was great. Friendly staff Clean and tidy

Comma from property from start to finish were ace. Easy check and out. Car parking was at property. Room was clean, location was great.

Very good location. Easy to find, parking was good and fo the price point the room was exactly what we needed for our city break

Clean room, lots of space, great communication and easy access from property management. I would stay there again in the future.

Overall is satisfactory

Spacious apartment, well equipped, clean and quiet location with parking on site at an extra cost. Easy instructions to collect keys. One

Elaine advised there is hairdryer and hotels.com listed it as well. On the first night, I had to sleep with my wet hair as the hairdryer was not provided on time as listed. No apologies made. I asked for a duvet cover using a word "blanket sheet". They did not provide it, with excuses that my English is not good enough to make them understand. I sent them by text messages as they advised they were unavailable for a call. Why cannot just respectfully ask me again if I meant was duvet cover. Are they discriminate non-English speakers with minority last name? They ordered me to leave my key with them without asking my permission if it was ok with me by having someone visiting them. Their policies said on Hotels.com that they wouldn't provide cleaning services during my stay, so I expected nobody enters my room. When their policies are tend to be changed, they should inform me what they intended to do and get my permission. I would say, your services are inconsistent, slow and rude. I travelled so many places and stayed with many hotels and apartments. It's upset to see such services. I wouldn't stay with you if I could have found a place with a kitchen.

Great flat had everything you need for a comfortable stay

Beautiful place to stay in York! Extremely clean, and in a Goldilocks zone of being a quiet area and still a very walkable distance from the city centre!

This apartment is perfection…the furnishings are lovely and comfy. The location could not be better. I would happily live here.

The room seemed a little tired, and could do with a bit of tlc, the bed was very comfy, the shower had good pressure, The Tv had an issue which was sorted fairly easily, the issue we had was the microwave was absolutely filthy, it clearly hadn’t been cleaned for weeks, the owner was very apologetic but we had to give it a really good clean before we could use it, The issue with the TV Meade moved into a different room which was better. It’s ideally placed to the railway station and a nice walk into the city

Cosy unit with well equipped kitchen. Fabulous location for easy walk to town centre.

The number on expedia was not the updated to the actual owner of the accomodation, otherwise, the owner was really sweet ans helpful.

The place was so beautifully well kept. My husband and I were on our honeymoon and we were traveling through England. This place was conveniently located near the middle of the city and about a 10 minute walk to the train station, however, it was not noisy. It was like our own little apartment away from home. I would definitely recommend this place if you’re wanting to vacation to York! We will be back!

The apartment was excellent value for money. A little tired, but clean and in a great spot. We had no interaction with the owner. It was all managed via expedia. The parking at the property was expensive.

Excellent location, accommodations and staff!

Straight forward and easy check in process. codes for lock boxes sent day before check in. Apartment was very clean and well equipped, everything we needed for a couple of nights.The location is excellent for walking in to York either along the road or along the river. We arrived slightly early and the attached carpark was nearly empty. If we had arrived later, it would have been only a short walk from the nearby Margate carpark.Which always had spaces during our stay and would have been nearly the same price.