10.0
Exceptional
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Cleanliness
10.0
Room Comfort
10.0
Meal
10.0
Location
10.0
Service and Facilites
10.0
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Traveller Reviews Santalum Hotel Yogyakarta
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A***n
10.0
/10
Reviewed 24 week(s) ago
Good, clean, comfortable. The only damage is in the sitting toilet because the flush button cannot be used, so I ended up using a bucket and a ladle to put water into the sitting toilet.
The front CS staff should be paid attention to again, especially the men because they are old and may be a bit less agile
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Accommodation's Reply
10 Apr 2025
Thank you very much for your positive review of Hotel Santalum. We are very pleased to know that you enjoyed your stay with us. We would also like to apologize for the inconvenience you experienced regarding the slightly loose toilet flush. Your feedback means a lot to us to continue to make improvements, and we appreciate your patience and understanding. In the future, we will continue to strive to improve the service and quality of hotel facilities in order to provide a better stay experience. We look forward to welcoming you back to Hotel Santalum. Thank you for your support. Warm regards, Management of Santalum Hotel Yogyakarta
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