BERG & BERG Hotel - Hellbühl Self-Check-in

Explore BERG & BERG Hotel - Hellbühl Self-Check-in
7.2
Pleasant
From 63 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

6.6

Traveller Reviews BERG & BERG Hotel - Hellbühl Self-Check-in

Number of reviews per page
20
40
Top reviews
Liliana
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is right in front of the bus stop which made it incredibly easy to get public transportation. It’s about 20 minutes to Lucerne. Very clean and comfortable bed. Only thing I would have liked would be for them to have better pillows and a long mirror.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Bus to old town just a few steps away, about 20-25m. I couldn't have my smartphone set up, but created a local card, easy to use.
Manrique
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Wifi signal is very poor and most of the time is out of reach
Maud
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The first room option we were given (W001) was located in the basement, musky smell, smaller basement windows facing parking lot and trash bins. Second room offered as an option, both windows faced a brick wall. Again, enclosed smell and overall questionable cleanliness. Online check in was annoying after a long day traveling however, staff located off site were friendly and trying to be helpful. Staff onsite were hard to decipher, not helpful due to language barrier. Overall, the main areas of the hotel were not clean nor inviting. I would highly recommend to stay away from that hotel. We left after seeing our second option as a room and stayed at Continental Park in Luzern which was great! A little spendier but totally worth it!
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Adithya
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Restaurant staff were amazing! Hotel rooms are very hot & the beds very uncomfortable, but it’s one of the cheapest hotels you can find in Switzerland that isn't an hostel! Bathrooms are nice too for the place. Transportation is easy via bus that comes every 30 minutes.
Marcella
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Our room was
Ganesh
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Self-checking is horrible.
Kujtim
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

“I would rate this hotel zero stars if I could. My experience was very disappointing. The room was extremely cold, making it uncomfortable to stay in. Additionally, the check-in process was complicated and frustrating. Overall, I was very unhappy and would not recommend this hotel to anyone
Thomas
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Erstes Zimmer war stark verraucht. Telefonischer Mitarbeiter hat sehr gut reagiert und ein Ersatzzimmer freigegeben. Das Putzteam hätte dies jedoch merken müssen. Vor Ort ist kein Personal. Die merken nicht mal, dass der Haarföhn mit dem falschen Stecker gar nicht funktionieren kann. Das bringt mich zum Nachdenken.
Sven
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Eine tolle Gegend in Budapest. Bars, Restaurants, Kultur, öffentliche Anbindung wie Taxis, Bus, Bahn und Metro. Das Zimmer lag direkt über einer Bar, man hat es etwas gehört,... Aber genau so die Strassenbahn und auch die Rettungswagen bzw. Polizei. Nicht schlimm. Die Ausstattung war optisch toll, modern und zeitgemäss. Klima, TV, Kühlschrank alles vorhanden. Auf freundlicher Nachfrage erhielten wir noch separate Handtücher. Leider ist einiges irgendwie kaputt und wackelt, das Bett war eine Katastrophe. Bitte erneuern. Wir haben einiges gemeldet, vielleicht wird es repariert/ersetzt. Der Korridor mit den Wohnungen war sauber und es schien auch sicher. Das restliche Haus sah heruntergekommen aus, Müll stapelte sich. Es stank. Das liegt aber einfach an den Bewohnern.
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Concetta
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Self-Check-in schnell und einfach. Teilweise renoviertes Zimmer. Zimmer inkl. Bad und Küche waren sehr sauber. Parkplatz direkt neben dem Gebäude. Wasser drückte im Gang durch den Boden. Die Fenster sind in die Jahre gekommen. Unser Zimmer war zur Hauptstrasse. Wenn man keinen tiefen Schlaf hat etwas gewöhnungsbedürftig aber noch im Rahmen. Wir habe uns wohl gefühlt.
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Andrea
icon-Business
Business
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Zimmer hatte den Duft von Rauch...der Haarföhn war auch defekt...
Christel
icon-Business
Business
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Das Zimmer war okay, hingegen das Bett und das Bad ein unmöglicher Zustand. Im Bett habe ich die gesamte Federung gespürt - die Matratze war / ist durchgelegen. Die Dusche ist nur geeignet für ganz schmale Personen, gerade konnte ich nicht hinein. Musste seitwärts und dabei den Bauch und den Po zusammendrücken. Kaffee oder eine kleine Maschine dafür war nicht vorhanden. DAFÜR stand aber gottlob eine Flasche Wasser auf dem Tisch. Sorry für die Beurteilung, aber was wahr ist sollte auch geschrieben werden. Meine Enttäuschung war sehr gross.
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sigrid
icon-
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Kein Föhn funktionierst Fernseher ohne Verbindung. kein Frühstück kein Snack und kaltes Zimmer zu hinderst ohne Lift nebenan lautes Konzert.
Minhal
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Everything well prepared
Ingo
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Parkplatz direkt am Hotel
Volker
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Ein Frühstück wurde nicht angeboten. Parken war in einer Seitenstrasse möglich.
Gunnar
icon-Business Family
Business Family
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Mange, gratis p-pladser, fleksibel og nem selv-check in, pæne, rene, stille værelser, eget bad, gaver på værelset.
Marius
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Self service check in did not work even after the room was supposed to be ready. Did not recieve any code to my room. Luckily the nice staff helped me check in over the phone. The bathroom smelled like sewage. Well cleaned room and nice touch with the complimentary toothbrush and paste.
Jan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Zo easy to check in, clean rooms and enough toerist. And in a beatiful place! We are very content!
Number of reviews per page
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