Overall Ratings & Reviews Blue Ocean Apartments

We stayed in Bay5 and while the property had a nice pool and beach, and the location was beautiful. Additionally, the gym was top-knotch. The unit itself was pitiful. -Our door handle was barely hanging on and was resting at a 30degree angle -Deadbolt was entirely loose and had only 1 screw -Kitchen counter was painted MDF! -Not nearly enough kitchen supplies -Parking garage is directly below and each time a car drives in it makes a very loud noise - similar to an airnailer. -entire unit was not clean -bathroom was entirely sprayed white to appear clean - literally everything was sprayed - bathtub, fixtures, sink, switches, everything. -beds were disgusting and old - a quick check under the sheets and the mattresses were easily from the early 90s Overall, this unit is one giant expression of 'We don't care at all' and it showed. Everything in the unit was basically left over crap from the owners, and whatever else they picked up at Goodwill. The 36" TV on the wall was a joke, and communication with the property managers was very diffuclt if you could reach them at all. I would recommend any other place other than this unit - the pictures make it look like it's beautiful, but it's completely 'white washed' literally and figuratively. 1/10 overall - for the unit, but the property is decent and we still had an amazing time.

This review/feedback is for unit 1701 Things that were great -Smooth check in -Valet does a great job. -Great location and views -Wifi speed -Excellent communication from the property. There was an issue with few lights not turning, it was resolved by the time we were back home Things that were terrible -Property condition was just unacceptable. -insides of Bath tub is peeling of. -Air conditioning was very noisy although it did maintain a good temperature - this unit is beside elevators , some of the elevators mechanical sounds are heard inside the unit - strange beep noise from the elevators stays on for 2-3 minutes every now and then. This may be a common pattern across properties on Miami Beach. Exorbitant costs subpar rooms. Things can really improve if the owner or property manager decide to spend some money on renovations and bring some shine to the rooms.

The bathroom needs a make over the tub is old and rustic and the shower is falling apart, the room needs a over all make over .

This property has a great location. Nice pool. Our room was on, but the toilet was broke but fixed the next day. I don’t like the valet parking it was too much waste of time waiting for the vehicle. Front desk staff not friendly.

Yes the apartment has a lot of issues one of the cot is broken my guest had to sleep on the floor and the front door handle is broken. And there is a stain of the sofa cover and clothing was left in the unit and the roaches

Had an amazingly comfortable stay

Thank you nice stay

Loved the room, it was exactly as shown. Issues with elevators as they were booked to capacity functioning as a hotel but grateful they were available to evacuees. Unfortunately valet left my car out front and hit it and have yet to receive any response.

Needs upgrading but overall decent.

Do not recommend staying here!! Valet parking is horrible you have to plan at least one hour before because they take forever to give you your car. Housekeeping never came by while I stayed there, requested for fresh towels they never brought them to me.

The location by the beach.

I hate to give a bad review. The apartment had a smell that hit you in the face when entering. It did not get better with time. The air conditioner showed 80 degrees. Even after a few hours. There was no way we could stay even 1 night. There were a few areas in the bathroom and kitchen that were sticky.

The price was right for our budget. But you could tell things needed updated. Locks to doors were sketchy- locked but not great. Would stay there again.

Just needs updated..nice,quiet

No se ni por donde comenzar, desde el check in me di cuenta que no estaria tan bien como pense el lugar. La chicade seguridad que es la que hace check in de muy mal humor pero pues diran que ellos no tienen control de eso pero dar un buen servicio al cliente para uno es muy importante y si no pues consigan a alguien que si tengan uds contro para que traten bien a sus huespedes. llegamos ala "suite" que de suite no tiene nada me di cuenta que fue un error aver rentado ay para mi estadia en miami pero ya no podia hacer nada. Estaba en muy mal estado las fotos en internet nada que ver. La botellita que tenia jabon para lavar los trastes estaba casi vacia. No teniamos bolsas de basura para mantener limpio pues de las que nosotros desocupabamos esas usabamos. Habia una cucaracha en el piso casi entrando. Las camas si es que se les puede llamar camas muy incomodas la de arriba y las dos chiquitas de abajo, ahh pero como para todo tienen escusa de lo que uno como husped les dise de seguro saldran con algo para desir que es mentira. La cortina rota. La Puerta de entrada dañada. Una d las puertitas como de closet me parese que era sin la ruedita para poderse abrir. Ay no fue una pesadilla. La alberca estaba cerrada pero igual diran que eso no esta en sus manos entonses que si esta en sus manos? Enves de contestar con escusas mejor ponganse hacer bien su trabajo. Y para terminar un show el check out jamas se comunicaron conmigo hasta la fecha para unas preguntas. No me deja subir fotos

The view of the Atlantic Ocean from window was stunning. Easy access to the beach was very satisfying. A small kitchen serves good for small needs . Overall wonderful experience.

Absolutely terrible. Upon check in, we had a filthy room. When we reported it, we were called liars and it was suggested that we clean it ourselves. There was dog food, nails and hair all over the ripped carpet upon arrival. The staff was beyond rude and said we were lying bc the “room is always cleaned”. They asked for pictures and upon providing the pictures of the filthy room, they sent someone the NEXT day and still did not clean the room. As for the building… the pics are photoshopped. The building is a DUMP. Ripped carpet, broken and dirty appliances and I honestly doubt we had clean sheets. THIS IS A BAIT AND SWITCH. AVOID THIS PLACE! WORST EXPERIENCE EVER.

Good view, great facility and friendly staff. But the bathroom needs a makeover ; bath tub was worn-out and slippery . Cloth Iron and hair dryer did not work ; neither cleaning staff not front desk were able to help and we have to reach out to app where we booked from to request a replacement

My stay was outstanding! I really enjoyed the unit and the environment. I highly recommend this location to future bookers. Thanks for accommodating us!

Wonderful spot. Not what promised and certainly not worth the price