The room was spotless, breakfast was excellent and staff were great.

Good service and very clean

The hotel emailed me perfect directions on how to travel by metro when arriving from macau. This made finding the hotel opposite guomao metro station very easy. The room was very nice with enough space. Comfortable bed, great shower. The room fridge is small and not very cold but staff were happy for me to use their freezer and microwave in the level 3 conference room. The guest laundry on level 3 has 2 washers and 2 dryers. Laundry detergent provided. Breakfast buffet was small but a good variety of very nice food. Staff did not speak a lot of english but were always friendly, helpful and quick to use translation apps when needed. The gym is a very small room with one treadmill, one spin bike and some free weights. The gym air conditioning did not seem to work. Convenient location. Easy to get to hong kong airport on departure: bus or metro to luohu/shenzhen railway station, walk to luohu port, through immigration, train to lo wu (HK$28), A43 bus to HKIA (HK$32.40) in less than 2 hours. The supermarket on B2 of kingglory plaza diagonally opposite hotel is very handy for fresh food, hot cooked meat and cold drinks at good prices. I would not hesitate to stay here again. Highly recommended.

Yes, friendly customer service

The hotel staff were amazing. Very kind and helpful. The location is great for shopping and food. The rooms are clean and quiet. Plus they have free laundry.

The property is good but staffs language skills and ability to hand things need to be improve. Expedia indicated room has laundry machine that is not correct. They has a laundry room with 2 washer and 2 dryer but no English. If you do not know chinese it's very difficult to select the washing/drying mode. The whole building is not hotel, only 3rd floor and a restaurant and reception are on ground. The rest are residential living.

Room are comfortable and clean, front desk Miss Chan Are friendly,

Very friendly and helpful staffs, will go extra miles to help you. We will go back to this hotel next time.

酒店早餐畀我預期中好好多,環境舒適及漂亮,食物質素及種類都好滿意,房間十分整潔現代化及寬敞,職員十分有禮,以winnie陳小姐最為出色,以後必定介紹有要求的朋友過來

房間非常乾淨且舒服，早餐就管飽

大変快適に過ごせました！ 良いお宿ですね

Good location

สะอาดและไฮเทคมาก

客房乾淨。環境很舒服。大堂職員服務體貼。經理還介紹我們去附近新的按摩中心。令我們很滿意

とってもきれいで最新のホテルでした。周辺は歩いてないのでわかりません。また泊まりたいです

各方面不錯

酒店房間全高志能，用小度管家控制燈光，窗簾，空調超方便.空調夠冷、馬桶全智能。 位置優越近地鐵站，對面金光華廣場。 早餐豐富，服務員欣謹有禮，CP值高.

La ubicación que aparece en la App no es la correcta, los mapas de Google no son confiables ni estan actualizados, fue complicado encontrar la propiedad, unicamente con ayuda local

New and domótica Good

Quarto limpo, todos os comandos podem ser feitos pela alexia, funcionarios simpaticos e colaborativos, bom café da manhã