Overall Ratings & Reviews Elford House - Whitby

it was good.

Only booked the day before due to unforeseen visit to Whitby. When booking my selection was for a dog friendly room and was advertised as a Deluxe Double. We were allocated room 10 on the third floor, there is nothing deluxe about this room, it is tiny, have to shimmy on one side to get into the bed, couldn’t swing a cat in there and the bathroom is so small bending over to dry you bang your backside on the wall or door, lights go out when you switch the low power shower on !! The blind doesn’t work so the flimsy curtains let all the light in. The bed is very uncomfortable, on the up side the hotel and rooms are lovely and clean. As regular visitors to Whitby we won’t stay here again and was disappointed as only half the rooms taken so surely we could have been allocated a much better, as described and paid for deluxe room. Since leaving I have read several disappointed reviews of room 10, think this is been miss sold.

Great stay, only the water pressure in the shower was a bit low, apart from that , top hotel 👍👍👍

We stayed in room 8. It was much bigger than what we were expecting. Very comfortable bed and lovely shower. Plenty of tea/coffee/sugar supplied for our stay. Good amount of clothes hangers provided too. Only negative thing was the sofa in the room. It's most definitely seen better days. It was covered with throw overs, which was fine, but after sitting on it , we realised we were covered in small black bits. The throw over had slipped down and revealed the leather peeling off all over. Hence what all the bits were. Other than that, we had the perfect stay. Elford is in a good location, with ample parking spaces. Literally a 10 minute walk to the harbour.

difficulty to open the door by self service

Lovely clean place with parking,very near harbour.nice room and easy to access. I will stay again.

Beautiful. Very pleasant room fantastic

Room 10 was cramped, low ceiling ,uncomfortable bed..avoid

When booking I selected a ‘Deluxe’ double room, City View. When I arrived I was allocated room 10 and the housekeeper said ‘10 is small and you have a dog’ but did not offer us a different room. The room we stayed in was small and had a small double bed in it. The listing for a deluxe double room states that there is a queen bed and that the room is 151 sq feet. The room we stayed in was no more than 4 steps from the door to the bed and there is a foot of room from the bottom of the bed to the dressing table. The city view we got was the view of the neighbouring property. Therefore, I would say this property is not as listed as even the images are misleading with the option I booked having a sofa in the middle of the room which would not have fit in the room I was in. On the plus side parking is very convenient and the room was clean

A beautiful home with a central location. Room was very clean and comfortable. We would definately stay again!

Having paid and been receipted forca twin room with city view was disappointed to find wevhad been allocated small basement room. Im sure the intermittent macerator annoyed others as much as it did us. Very clean and tidy otherwise.

Can’t fault it at all. Received a text on the morning with check in instructions. Great location, lovely room very clean & tidy. Will definitely stay again