Overall Ratings & Reviews The West End

Nice area close hospitals

It served its purpose. Clean and convenient.

Really nice place, great kind staff. I would definitely stay here again.

Mold in the shower, stains on the bathroom wall and ceiling, bath mat wet upon arrival. The door lock and fridge were loud and made random clicking noises that made it difficult to sleep. Our bathroom door didn’t close properly. Floors were sticky. No smoking signs up but whole wing was Smokey upon arrival.

The west end was a nice hotel with plenty amenities around.

I appreciated the coded locks on the building, room, and parking garage. I didn't have to worry about my car being messed with.

We stayed for two nights and everything was great. There were a lot of places that were easy to walk to and the property was cute and clean.

Secure parking Clean rooms and lobby area Loved the kitchen area Amazing location

Excellence staff and great location.

We were warmly greeted, and felt safe and comfortable the entire stay! Thank you!

Easy to get to. Secure parking garage. Nice room. Close to the Fox Theater. Great stay! Quiet and cozy.

Facilities were good and location very good for our purposes. Best was the service - there was a mixup during check in and the management responded very quickly and compensated us generously for the trouble.

Room was nice and clean. Staff super friendly. Easy parking. I would stay here again.

NA

Very clean and up-to-date property. On-site parking is safe and a great value at $10 a night. The outside door code didn't work every time, but the actual room key code was fine. The common areas are well-appointed and clean.

Overall nice enough place to be in walking distance to the CWE. It seemed as though they have some long term occupants vs just nightly hotel rentals. Older building so it’s not very sound proof. Also, very strong stench of weed smoke through the property. Fitness center is a corner in the kitchen and not set up very nicely. But, the bed was comfortable. Staff was nice and helpful.

This place was was GREAT!!! The rooms were super clean along with outside area and hottub. We really enjoyed our stay and definitely will be back.

There was no hot water. There is a sign posted at the shower "if water isnt hot, let run for 2 minutes so it can become hot." It never gets hot. It was tepid, at best. They either neee bigger tanks or new elements. The hot tub was covered when I went to it and i didnt want the responsibility of uncovering it in case I messed something up. The staff was kind when i checked in and when i got lost. The hotel is very clean. Only one drinking glass in a 2 person room. The carpet nails in the metal carpet transitions need hammered back down. They stick up and can be hazardous. I did get a good nights sleep on a comfortable bed and it was pristinely clean. It was quiet. I went to bed at 8pm and was up at 4 and i was never disturbed. One major flaw: the code to exit the garage was not sent to me until 7am but i had to leave before 5am. I went to the front desk and nobody was there. Fortunately another guest had the exit code and i was able to leave. The exit code should be provided with the eifi details upon check in, not for checkout.

Great place to stay in the heart of the STL!

Heather was a wonderful host and we look forward to returning. Thank you.