staff is nice. good and safe area to stay. a shopping mall nearby. we had a good stay. we had only problem with the air-condition in the living room, it's not working too well. that's all.

Great place!! I will come again

all good

Great location, nice apartment and friendly staff. The perfect base to explore Santiago!

Great

Excelente ubicación y el apartamento mucho mejor de lo que esperábamos. Un apartamento con dos habitaciones cada una con su baño, una sala, comedor y kitchenette. La comunicación a través de WhatsApp es un éxito y todos los colaboradores muy amables. Definitivamente valió la pena y volveremos.

Very good overall

This place is so good. It is closed to good restaurants and sky Costanera. Staffs are friendly.

Very clean room and someone came in every day to clean. Smooth check in and check out. Don’t expect to check in early but can never assume this.

The front desk staff were all very polite, fluent in English and helpful!! The small, one bedroom apartment with large bed and very upscale bedding was a nice benefit as was the full kitchen with modern refrigerator, countertop stove and oven. The table seating 4 people was perfect for serving meals as well as using it as a work station. We also found the restaurant and staff to be excellent and the small grocery store just across the street was very convenient as was the large shopping mall with the Jumbo store about 5 blocks away.

Friendly staff. Apartment has all the convenient amenities. Close to Santiago business center and shopping

Perfect location with lots of walkable good restaurants. Even the standard apartment is great. Comfortable, with great room size and amenities.

Great place would definitely stay here again perfect location downtown nice little balcony loved it

Great!

The apartment was great. Expedia not so much. Your listing stated that there was no one on site for check-in. I tried for three days to contact someone for check-in instructions mainly because we were arriving late in the evening. No response from Expedia or the property. Finally I reached the property and learned that there was a 24 hour desk for check-in. Expedia listing also said that there was "laundry." I assumed that meant a washing machine not that it was a laundry service that would have cost $86 and was not available on Sundays. More clarity on Expedia's part would have helped immensely as would a more robust (ie responsive) customer service. But the apartment itself was great.

Great location, spacious with a great restaurant!

Excellent place with delicious breakfast.

Great property!

Great place. Great service.

Overall, APT was a nice stay overall and I would consider staying here again. Questions directed to APT via Expedia, were not answered. Finally, I contacted APT through WhatsApp and I got a reply. The best way to contact APT was using WhatsApp. APT is in a nice area, Tobalaba metro station, cafés and restaurants, Costanera Mall, and MUT. I felt safe in the area. WIFI was terrible. I switched to data and connectivity was still terrible. Maybe it had to do with the location and connectivity was overall terrible. The shower was terrible. The temperature would be comfortable then it would get really hot or cold. I complained about it and was asked what time is good for maintenance to come investigate. I said next morning at 9:00am. The next morning maintenance did not come so I messaged APT and said they will come at 10am. I ended up cancelling the maintenance because I did not want to spend my time waiting. The problem was not fixed during my stay, I just tolerated. On our 2nd night stay, there was no water. We had to leave 6:30am the next morning so I was not able to take a shower or brush my teeth. I would have expected APT to offer bottles of water to get us through. Kitchen was nice but only 1 small dull knife for food prep. The smaller room did not have air conditioning which was not ideal. As compensation for the no water situation, we got late check out.