Absolutely stunning hotel and exceptional staff. Great location. The staff were so helpful and made us feel at home and accommodated our every need. Highly recommend!

EXCELLENT HOTEL ... STAFF SUPER FRIENDLY , DELICIOUS COFFEE , AND EXCELLENT ROOMS ....... LOVE THE HOTEL

Beautiful hotel, rooms and really nice staff!

Wonderful!

The Hotel was very pretty, and relaxed. Just a suggestion; the receptionist needs to be at the desk all the time. We had a little issue, one our tours was so early at 4:00 am and the front door was locked. We did not find the receptionist and no one answer the phone. So we needed to talk with the driver about this and he was very nice and he came back for us. So I am giving 5 stars because we did not miss the trip.

Clean room Friendly staff Convenient access to town center Hidden gem

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We loved the staff and the attention to detail.

Need more trash cans

Excellent service and attention to detail

The staff were the best thing about this place. They were friendly and very attentive to our needs. They really went about and beyond.

This hotel is beautiful !! We felt we were in like a telenovela in a beautiful hacienda with full of plants and art!! The staff are excellent in customer service and the food in the restaurant is the best in town! Definitely the best experience I had in our trip in San Cristobal De Las Casas!

Beautiful hotel! Service was great! Room was clean! Only negative shower was on and off hot/warm, but would definitely stay again!

Fue una de las mejores experiencia de mi vida, son atentos , buen servicio y el lugar tiene una paz

An exceptional boutique hotel in San Cristobal. The design and decor are elegant and beautifully showcase the work of Juan Martinez Parente, a great Mexican artist – the hotel is in easy walking distance of everything in the city. The staff were unfailingly helpful, polite, and the service impeccable.

All staff was friendly and attentive. The hotel is small and very nice. Great courtyard dining room.

What a wonderful experience. All staff made us feel at home from beginning to end. The place was outstanding. It is hard to tell what is more wonderful: the service or experience or the space. 10 stars.

We expected a nice small hotel in a nice small town. However we did not expect the exelent level of service and such class in a very small town. This place would shine as a star in any city famous for its service industry like Tokyo or Singapore. Hotel itself is beautifully designed. Small and cozy, in a great convenient location. The property is absolutly immaculate. I spent a week in a larger suite with a fireplace. My friend stayed in a regular room. We both loved it. The place smells amazing too! I even asked if i could buy the fragrance...its custom. Of course. As is all the beautiful art and decore. Its a 5 star experience for a minimal price. We did visit few other high ranking hotels just to see what other options we may consider in the future -- but NOTHING came even close. The hotel staff was available 24/7. We did have to deal with a delayed flight. Cancelations. Changes in transfers. The communication with hotel via WhatsApp was flawless. They handled everything immediately. Day and middle of the night. Best experience ever. Thank you for working so hard to make our trip to San Cristobal such memorable experience.

Great place to stay.

A great hotel to stay at. The staff are very helpful.