great location and sweet staff, walk to everywhere we want in Madrid

The property is a boutique Hotel. We stayed in a ground floor Deluxe room, that had an exterior window facing the street. It is fixed, meaning it cannot be opened and has mechanical shades that block out the street lights and the hot sun. The rooms are small (not cramped) , but well appointed and stylish. The bathrooms are modern and the showers weren’t too small. The king bed was comfy. The AC barely kept the room cool, but there was a nice ceiling fan that helped. Aton at the front desk was a very friendly and cool dude. He made sure we had everything we needed. The property has a shared communal kitchen. Only downside was running out of coffee cups in the AM. There are plenty of spaces to hang out. There is a 6’x6’, 3 foot deep “pool”, which is pretty warm. Basically just something to look at. Some rooms open to an interior courtyard. The main drawback for us was the location. It was in the Lavapies neighborhood which is a bit more on the urban, artsy, working class gritty side. Nothing wrong with that, just depends on what you are looking for. It is convenient to all of the primary attractions and the huge Resto Flea market on Sunday. If you want posh, then stay on the northern side of plaza Mayor.

Unfortunately, when I stayed the main entrance door was broken so to get in and out of the property, I had to use a dark back entrance that was being renovated - which felt quite creepy, especially at night. But once inside, the hostel is a lovely, serene space with unlimited free tea, coffee and biscuits. My room was light, airy and had everything I needed. Hoping to stay here again when the front entrance is fixed!

Great place to stay in a perfect location!

Smart and well presented with a relaxed style. Helpful staff. Very good value. Location is great for getting to the major sites and close to metro.

1. Glass door to the main entrance was smashed  2. No clear directions to the reception area. The alternative entrance was very dirty, poorly lighted, and had a lot of steps. Not accessible. 3. Front desk staff rude & unfriendly. 4. Did not help us with our luggage  5. No room service at all. Staff is also not available at all after office hours. 6. No clean towels available after check-in h 7. No contact numbers left the reception desk for us to call for assistance after office hours  8. Water pressure is not good. 9. Sink choked 10. The air conditioning is very poor. This is similar to what other reviewers mentioned.

Well located and brilliant reception staff. Helpful with storing luggage. Air con not good enough to cool room so thermostat showed was 26 degrees overnight and sleep wasn’t great. Construction work currently at hotel which means entrance impacted and some noise.

Great place with a very friendly staff. The hotel location is perfect, many tourists attractions can be done by walking, many restaurants and cafes around and subway station is also available nearby. The fact they have an expresso coffee machine available and refrigerator for guest to use 24 hours is a plus. I definitely recommend this place.

This hotel is adorable and the staff are super kind and helpful. Excellent location in Madrid and they provided coffee.

Fab hotel, great location and staff were amazing :)

Great location. Room was clean with a nice shower and comfortable bed. Unfortunately the AC and fan did not work at night so the room was quite hot. And there was no staff available to help between 10 pm and 10 am. Nice kitchen with complimentary coffee and good selection of teas.

The construction and street blocking nearby was inconvenient and unattractive. But the stay was very good.

An excellent and very central option; you can walk everywhere.

Perfect stay

Es un poco difícil de encontrar porque es caminando, pero cuando lo encuentras te das cuenta que valió mucho la pena.

Room as shown and great staff

Spacious, Clean and very nice staff

Great staff service and very clean comfortable room. We would definitely come back.

Staff were very friendly. Nice little common area with complimentary tea and coffee. Convenient location. Unfortunately the soundproofing is pretty bad, we could hear everything going on outside the room. WiFi doesn't work in the room that we were staying in, had to go outside for it to work which is a shame.

Very clean and looks freshly decorated. Excellent size room for our king bed. Excellent friendly staff. Good location to walk everywhere.