We had to change our plans at last minute because my husband broke his ankle so needed somewhere wheelchair friendly. The hotel boasts accessibility despite having no wheelchair parking and steps into reception making access impossible. The spa (which we were hoping to use) is also not accessible by wheelchair - and can only be booked for private sessions (of which only one at dinner time was available when we checked in). Very disappointing! The hotel itself is very pretty and the rooms in the new wing are attractive, if a little clinical - and the balconies and rails need a good scrub to rid them if bird poo. Really don't understand why the venue is rated as accessible but our main other comment is that the staff need to smile more 😁 and be a little helpful.
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Pedro
8.0
/10
Reviewed 365 week(s) ago
Hotels.com verified review
Quiet stay, i didnt use all the services, just the room. It was clean with flat tv..
Lorne
8.0
/10
Reviewed 532 week(s) ago
Hotels.com verified review
We spent two nights at this spa during a 17 day trip to Spain. Me, my wife and 16 year daughter stayed here for 2 nights to take a break from our driving tour of central and northern Spain. We took advantage of the spa baths, messages and the ladies had aroma body treatments (all of these are extra costs, but we found them to be worth it). It was a great break from the "vacation" and allowed us to relax. The town that the spa is located isn't to interesting, but we spent most of the time in our room or the spa. I would recommend this hotel/spa.
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Verified traveler
8.0
/10
Reviewed 678 week(s) ago
Hotels.com verified review
The accommodation was acceptable but the beds were incredibly hard. The two small windows in our average size room overlooked the outside bar area and we were affected by the inevitable noise. The two Austrian blinds didn't afford much privacy so we were in semi darkness for most of our stay. Just as well as one blind wouldn't stay up. The staff were helpful and dinner was of good quality. Breakfast though was limited in both quantity and quality. The hotel is a short walk to the centre of town and the magnificent church and quaint railway station building. An incomplete new road from the Toledo direction played havoc with my Satnav. The locals have waited ten years so far for this road to be opened! We suggest that use of the Spa be booked in advance as on arrival the earliest time available was 23.00 hours. We would go back but ask for a room on the upper level to ensure light and privacy. The price paid was acceptable but dinner was expensive.
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Manuel
Leisure Family
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
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CRISTIAN
Business
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Bien como siempre , estancia cumlaude
Angel
8.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
No hemos hecho uso de los servicios del Hotel.
CARLOS
8.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Muy agradable, buen restaurante
María Olga
Leisure
6.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Yoda la noche funcionando el aire acondicionado sin poder apagarlo. Hizo complicado el descanso.
Javier
Business
10.0
/10
Reviewed 156 week(s) ago
Hotels.com verified review
Lo mejor es el personal, muy atento,la comida muy bien, pero varian poco.
Para repetir seguro
Efrosini
6.0
/10
Reviewed 178 week(s) ago
Hotels.com verified review
El hotel muy bien excepto que busque un hotel con piscina y para mi sopresa estaba no disponible. Creo que es conveniente poner en la pagina un comunicado que la piscina esta cerrada de tal fecha a tal fecha. Asi el cliente decide si quiere alojarse o no en ese hotel. Por lo demas si lo recomiendo.
Jose Antonio
10.0
/10
Reviewed 179 week(s) ago
Hotels.com verified review
El hotel sinceramente muy bueno, el personal excelente y muy amable, ayudando en todo momento, el spa muy bueno y la persona al cargo excelente, tanto el restaurante como el desayuno el personal excelentes, no los pierdan,volveremos seguro
Manuel
Leisure with Partner
10.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
Muy Buena atención y las instalaciones del hotel cómodas.
LUIS ESTEBAN
10.0
/10
Reviewed 221 week(s) ago
Hotels.com verified review
Magnifica atención! Personal muy atento, comida excelente!
SERGI
Business
8.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
ESTANCIA AGRADABLE Y CONVENIENTE PARA TRABAJO EN LA ZONA.
Lou
10.0
/10
Reviewed 356 week(s) ago
Expedia Group verified review
Hotel acogedor y encantador ! Muy buen trato muy cómodo muy bien cuidado y las instalaciones son preciosas
Verified traveler
8.0
/10
Reviewed 386 week(s) ago
Expedia Group verified review
Limpio, tranquilo, con encanto. Buen desayuno (¡no es buffet!, desayunar sin levantarte es otra forma de disfrutar de la tranquilidad)
Raul
8.0
/10
Reviewed 459 week(s) ago
Expedia Group verified review
La estancia perfecta en una zona muy peculiar,descanso total,perfectas instalaciones
lara
8.0
/10
Reviewed 466 week(s) ago
Hotels.com verified review
El hotel estaba muy bien, el restaurante espectacular.
Pero el baño dejaba bastante que desear y el spa era demasiado caro para los servicios que ofrecía.