Casa Monte Victoria

Explore Casa Monte Victoria
8.0
Very Good
From 59 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

7.4

Traveller Reviews Casa Monte Victoria

Number of reviews per page
20
40
Top reviews
dafina
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Perfect place to stay if you don't mind climbing stairs/hills. We opted for walking everywhere since the parking on the street seemed a little tight. By the end of the stay we had built very strong leg muscles :)
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was nice. Although advertised as a hotel this was an apartment hotel. There was a third party check in organisation to deal with on booking through hotels.com who wanted copies of passports, photos, email addresses, phone numbers, etc. Then no communication until 24 hours before arrival. Self check in details for arrive and worked ok. All based on a link to use with your phone to unlock doors. Room is a good 30 minutes uphill walk from the historic centre & involves steep steps. There are supermarkets & an amazing bakery closer by....down the steps. We didn't have a car but parking looked to be problematic on the street. Room 104 was large, comfortable, with a good coffee machine & glasses. There was no soundproofing so had to listen to banging doors at all hours, other people's air conditioning & neighbours conversations through the wall & ceiling. Earplugs are a must here! View was great. The advertised shared terrace was under construction so unable to use it nor enjoy our balcony very much as noisy work was going on directly below us. No contact with any staff. Room was not cleaned during our stay which was only 2 nights.
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Matthew
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good
Dulguun
icon-Leisure
Leisure
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The location is in a quiet area of town, has an amazing view overlooking the Gibrelfaro castle and the Cathedral. The room is spacious and has even kitchen necessities and a mini fridge. The coffee maker didn't work, and upon request for fixing or replacement, the hotel contact from the App only suggested solving the problem on my own. The bathroom is very clean, has a good amount of surface space. The shower has good water pressure. The check-in was really easy, and the room has good wifi. No staff present at the location, and it might cause a serious problem if the guests have any emergencies. The drawback was that the advertised public terrace was completely out of order, with heavy renovation taking place. And nowhere during my booking was this information mentioned to me. And the said renovation starts exactly at 8AM and disturbs the guests with the loud radio or drilling, or loud screaming. If you were banking on long sleep during VACATION or proper Siesta, don't expect peace and quiet.
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Rubina
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with Partner
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

1. Nothing will be done with your requests. They will keep replying to you saying 'we're waiting for an update from our team'. But that's a lie. They're not local and the only thing they'll do is reply to you, but will NOT action anything you request them. It feels like communicating with AI. 2. Believe the negative comments here. I was naive thinking if I requested beforehand, then maybe my stay would be smooth. I've specifically asked for supplies for 2 people for 2night's stay. They only provided one set of towel. I felt I was on holiday and paid for 2 nights, so I deserve fresh towels per night. But that did NOT happen 1 set of towel for 3 days considering you'll sweat a lot with all those hiking to get to the property. Again, they replied, but didn't provide any additional towels at all. I feel sorry for those who've stayed here long term. 3. The garden is under-construction. It didn't matter at first as room 104 has a balcony. But workers start drilling and grinding early mornings AND SMOKING CIGARETTES. So al fresco breakfast with noise and smoke. 4. Uncomfortable pillows. Pillows are too thick, it's better not to use them. Didn't get enough sleep despite the tiring trips because of those pillows. 5. Most amenities don't work. Wifi doesn't work. Coffee machine doesn't work. Shower dial broken. Shampoo pump doesn't work. I feel sorry for those who've stayed here long term because yes they'll reply to you but will they provide for those broken amenities, NO.
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Ray
icon-with Partner
with Partner
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This apartment was a good size with enough drawers and wardrobe space. A surprise when opening a wardrobe door to find a neatly fitted full size fridge, cutlery and crockery was provided and kettle and coffee machine. Plus dishcloth and washing up liquid! Everything was clean and tidy and the bed although it felt a little soft when sitting on, was very comfortable to sleep in. There was also a 2 stool breakfast bar plus one chair to sit down. Our view was overlooking the street but with double glazing, louvered window shutters and shutters on the inside it remained cool and almost soundproof. The air conditioning unit was 1st class. We arrived at the airport at 11:00hrs and because when I phoned the “hotel” (there was no-one on duty the whole 5 days we were there) as we weren’t allowed in until 15:00hrs I was told there was nowhere in the hotel to leave our luggage. So we sat around the airport for 3 hours. When we arrived at the “hotel” we found that in the foyer were about 6 large cupboards in which suitcases would have fitted! The cupboards however didn’t have locks! The system to get in when you arrive is simple. The “hotel” sends you an e-mail the day before you arrive, it contains the code to open the front door and a code to enter your room. When you enter the code to the front door a handle on the door lights up and flashes, you then turn the handle clockwise to open the door. There is a lift in the building down a corridor on the right.We would stay here again!
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Allan
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It appears a little away from the old town & the major tourist venues until you explore the pathways in the neighbourhood but be prepared for steps & hills!( good cardio!) I enjoyed it & was comfortable with the high tech remote check in & access process.( I qualify as a tech dinosaur at 74.) I would definitely go back there. The traditional was well married with the contemporary with a microwave, coffeemaker & kettle in each room so you could easy self cater. A great find!
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Lester
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Theres an amazing view like overlooking of the city, walkable to bus stations like 10mins averagely
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Very pleased with our stay here, sorry comfortable bed, nice bathroom, good WiFi and smart TV, and very handy to have a full fridge and other facilities in the room. We had a small issue upon arrival, and although there is no check-in desk, the customer service team dealt with it quickly and efficiently, so credit and thanks for that. The hotel is quite high up on a hill, so best this in mind if you have walking difficulties. The short cut down has 143 steps, which are still there on the way back 😂 Overall though, it's good value for money, and we really enjoyed our stay. Would stay here again for sure
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BLAS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very nice view.
Philip
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We had messed up our Expedia information whwn arriving. Vadym the owner very kindly helped with everything we needed. Beautiful hill top property superbly renovated designer. Beautiful. Private balcony is fantastic. The public plaza balcony is in process but will soon be great no dought. Thanksfor a great stay.
Fabio
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Amazing view and perfect location to reach city centre.
Paul
icon-
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

I was given a key code to access the villa but once inside I could not get into my room because I had not been sent a link to an app which turns my phone into a key card and unlocks my door. Had to wait half an hour for a phone call to resolve this. Then, I could not close my door upon exiting the room without massively slamming it and risk waking everybody up in the building, so I had to leave it open when I went out! The room was freshly decorated and everything looked brand new, including the coffee maker. The room was large and it had a big, well appointed bathroom and lots of spare bed linen and air con/heating. The balcony was brilliant with great views over Malaga and room for two reclining wooden chairs. However the old patio doors had not been upgraded and there was an ingress of water during a storm. Malaga is a city so there was a bit of noise, but nothing untoward. This property is situated above the old town, so you have to climb a steep hill to reach it, so its not great for the eldrly or infirm. The television did not work, and its niggly thing like this that spoil an otherwise great appartment.
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Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Great value place. We usually stay in the city centre, but wanted to try somewhere different. We had room 103 and had a nice view over Malaga. The room was very clean and a comfy bed. The room was equipped with a fridge, coffee machine, microwave, plates, cutlery, etc. The bathroom had a very powerful shower and was very clean. We thought this place was better than the usual 3 star hotels in the city centre. The town centre is only a 15 min walk away. or €6 in a taxi. We will definitely use here again
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Teresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Very nice but too far
Stephen
icon-
2.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

no one there to greet you and had to deal with someone on another continent to gain access. one towel for whole stay constant work from 8.00am billed as accessible room because they had taken the bathroom door off. building definitely not accessible as top of a very very steep hill very overpriced for where and what it was.
Sinisa
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Great room , nice view
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Hallo , Everything was Ok . What I can offer as a guest / working as a HSK manager / - to manage one extra blanket and linen .
DOUNIA
icon-with Partner
with Partner
6.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

The worst place I stayed in through over my 30years of traveling. No services provided and old towels and not even changing them on the daily basis. Not recommended at all
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

I was worried after reading some negative reviews but I think it's a beautiful place to stay. It is up high so you have to access either from a steep stairway (bad when lugging suitcases) or a winding street. It has a peaceful terrace overlooking the city and the Citidel is perched up in front and lit up at night. It's a little walk downhill into the nightlife but remember the walk up later. There is no staff around and it feltike we were the only ones there but would occasionally see other so I know people were there. They were doing construction on the main floor and looked like possibly making a place to serve breakfast. The room does have a kettle and mini fridge. Our room overlooked the terrace and found it very relaxing. We slept with the window open at night and the little fountain was so nice to listen to. However we did get eaten up by mosquitoes! Our bad. Definitely would love to stay here again, just might take a taxi when we have baggage.
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