The Palace Pyramids inn

Explore The Palace Pyramids inn
9.0
Exceptional
From 139 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.6

Traveller Reviews The Palace Pyramids inn

Number of reviews per page
20
40
Top reviews
Niven
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay.
Ana
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mohammed and the staff were super attentive, friendly and welcoming. The breakfast was delicious everyday. As I traveled with my sister only, they made us feel safe and comfortable. Only issues was WIFI it was constantly in and out. Overall the staff and view made the perfect stay.
BJ
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This little inn turned out to be great. I wish there was an elevator, but at least someone else carried our bags to the 3rd floor. The room was large, the a/c and shower worked fine, the rooftop ( a few stairs above 3rd floor) was excellent and on par with some of the other ‘pyramids hotels’ in Giza. Breakfast was ok, you could either sit in glassed in room with a/c or out in the open. Coffee was great. I loved that they had a dinner menu for our first jetlagged night and of course a view of the pyramids. Mohammed the manager was helpful to plan your stay and ask if you needed a private driver. All in all , cerycomdoetable. I loved it!.
Read More
Tara
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The rooms aren’t 100% properly depicted. There is no elevator by law and the wifi doesn’t work properly. You do get a pyramids view but you also have a view of a landfill not seen online. It is also extremely loud all night with no mention of that in the reviews. There is mold in the bathroom and a very pungent odour that was so bad we had to leave. We tried communicating this health hazard to the hotel staff and hotels.com website but they refused to refund us the remaining 3 nights stay we had because their policy is non refundable despite it being a severe health hazard and having pictures to document and prove it. They just offered us a bigger room with the exact same issue and said there is no issue.
Read More
Dunia
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I honestly don’t have enough words to describe how amazing my stay was at this hotel. Everything was beyond perfect — the cleanliness is outstanding, the food is delicious, and the breakfast is just incredible. But what truly made this place special is the kindness and care of the staff… they made me feel like I was at home, surrounded by family. They showed so much love and attention to both my baby and my older daughter, which meant a lot to me as a mom. I also want to give a very special thank you to Mohammad. I had an unexpected situation when my tooth broke and fell out, and he went above and beyond in a way I will never forget. He personally took me to the hospital, stayed with me the entire time, and the next day he arranged my appointment and even drove me to the clinic himself. This level of care, respect, and genuine kindness is something you rarely see. I have never experienced such safety, respect, and humanity in a hotel before. If I could give 1000 stars, it still wouldn’t be enough. Highly, highly recommended.
Read More
Dunia
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay at this hotel was truly exceptional. The cleanliness is impeccable, the food is amazing, and the breakfast is one of the best I’ve had. The staff made me feel completely at home — like family — and were incredibly kind and attentive, especially with my baby and my older daughter. A very special thank you to Mohammad, who went above and beyond when I had an emergency and broke my tooth. He personally took me to the hospital, stayed with me, arranged my appointment the next day, and even drove me to the clinic. His kindness and professionalism meant so much to me. I’ve never experienced this level of care, safety, and respect in any hotel before. If I could give more than 5 stars, I absolutely would.
Read More
Mahmoud
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean , view of the pyramids is super
Dina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location is close to the pyramids area , all amenities is perfect , the room is air conditioned , clean , tidy , big , quite , the rooftop is amazing the view of the pyramids is magnificent , breakfast delicious , staff and the reception were very helpful and friendly recommend
Jamella
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is close to the pyramids and gran museum , the room is very clean big dry hair at the room , well equipped , the staff is friendly and the breakfast is delicious
Dalida
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The place is new clean , big rooms , nic breakfast , location is close to the pyramids and the new museum , the staff is very helpful and friendly , thank you
Jaya
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best location, super staff!
Kamaljit
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely staff, room was spacious. Good air conditioning. Breakfast was okay. The location is good for those who want a traditional Cairo, there are not many eateries around there. But views to pyramids was excellent. It is on a very busy street, lots of traffic and noise, simply difficult to walk around outside. Hotel in itself was clean and cute. We were offered many excursions but please take your time booking them and do some research as some tourists shops nearby will be much more cheaper.
Read More
Shubhkaran
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We like the place the people are so good. They are helpful. The breakfast we have in the morning the Giza pyramid only 16 minute walk the air conditioning room they clean nicely we like it.
Christian
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything that they list is provided, the breakfast is good, the staff were very helpful, and I would stay here again.
Eugene
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a 3* hotel with a soul! We are a senior couple that traveled back to Cairo after visiting 20 years ago, mainly to see the GEM. Proximity to the GEM was important to us. It was a 15-20 min drive depending on traffic. The staff here was terrific: Mohamed, Sara, Noor, Nada, Josef, they all were friendly and reached out to help whenever we needed something. Mohamed was excellent in arranging transportation and optional tours. And the price was right! The view from the lounge at the top and the excellent buffet breakfasts enhanced our stay.
Read More
Thomas
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very nice room, unfortunately lots of mosquitoes.
Constanza
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was generally clean, room was comfortable, hot water for a good shower, they made room service (which is no common in hotels in Egypt for this price), breakfast was ‘ok’, good internet connection, the staff was very friendly and helpful at every request. The view in the rooftop was great. However, one of the windows didn’t close properly so at night was difficult to sleep and the building does not have lift (service staff help to carry the luggages though).
Read More
Sankarakrishnan
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved the stay here, clean rooms, well designed in all small aspects. The roof top restaurant with Giza pyramids beautiful view is very convenient option for dinner after a long tour day. The staff were ready to arrange everything you need, tours, taxis as you wished. Our guide Ahmed was great, very professional, knowledgeable and took us to places with great enthusiasm and took us to shops we would have not found ourselves. When we wanted a bigger car after first day, they immediately changed us to bigger and new car which was awesome. Overall great option if you are looking for reasonable costs, nice people and safe stay and want everything arranged for you for convenience, this is a great place!
Read More
Shirani
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean and great service.
Katharine
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice room air con good Italian next door very good
Number of reviews per page
20
40