Great stay . Bed good quiet . Ideal for my quick local visit

Hotel was comfortable but reception not so readily accessible. Had to wake owners up on two occasions around 9am in the morning to ask for extra milk etc. It was not clear how to get hold of them if needed during the day and the staff seemed a bit apathetic when a request was made.

The check in process was simple and easy. Our ensuite room had everything you need for an overnight stay. Tea/coffee, towels, clean bed, bathroom and TV. Bed was comfortable. Shower was hot and fresh. The room was just tired, but for the price all was good.

Did not use shower as tray was brown and shower head was covered in scale. Deep clean needed. Woken at 4.30 am with very loud talking went on till 9.30am

Sadly the blind were broken completely useless in the room

The bed was comfortable, and the shower worked. Car Parking limited and path to back car park very narrow.

Unstaffed. Basic necessities. Good for price

I don't leave negative reviews but on this occasion, this is to save anyone going through what we did. Bed bugs, toilet flushed out onto to garden! Unbelievable but honestly it was disgusting. The hotel itself looks lovely, dainty and welcoming but that's about it. No refund or acknowledgement but offered me 5% off for the next booking. No thanks!

There is no sign outside to say it is the Godalming Hotel, the exterior is very uninviting. The smell of stale food and oil hits you when you enter the building. The receptionist hardly said a word to me, she didn't show me to my room. The room had a smell of body odour, the bathroom door had been punched in. There were no curtains and the blind didn't work. You couldn't open the window to let fresh air in as there was a pond with swamp like water in which stank as bad. Very poor customer relations.

First impressions ; disappointed at the amount of litter in the private carpark. No sign to tell us it was the godalming hotel. Generally speaking the whole building was a work in progress it was an unfinished hotel not fit for guests. Hotelier accessed our room every to empty bin but did not change bedding or hoover the floor or change towels in the bathroom. No latch on window.

Basic hotel Fine for a place to stay after a friend party The bathroom smelt of drains

No late check in info so couldnt stay. Disgusting looking property

Just dirty and no fans for rooms or fridges, parking in back was all littered. Folks running the pace just didn't care...In fact when. I went to checkout I knocked on the STAFF doo and seem to have woke them up as the guy answered half naked and just said "throw keys on table" and closed the door in front of me...

Lovely little hotel However the room was very hot over night and we found this morning that our door was ajar open. We instantly blamed each for not locking the door but turns out the latch from the inside doesn’t lock.

Check in quick and efficient. Quiet.

Despite the awful reviews I booked the Godalming hotel as we only needed a room for the night. Expectations were low but it marginally exceeded them. Room was clean and basic. It was a very warm night and there was constant conversation going on outside my window. The room served its purpose but won't be back.

Yes it was cheap and i was aware of the shared bathroom facilities. The room was a reasonable size and it was clean enough, though dated. I can accept the confusion about whether or not breakfast was included as I had made other arrangements. But an absolute minimum for any overnight stay is being able to sleep; to have a bed so lumpy you cannot sleep more than a couple of hours defeats the purpose of hiring a room. A comfortable mattress would have made all the difference between a stay that could have been good for the price and one that was actually awful.

We did not stay because this is place was unsafe, we have taken pictures and would like to share with you. This is far the worst place I have seen, We were on the ground floor and our window handle was broken off and therefore the window was always open. The window was very dirty and cobwebs hanging outside. The window was broken. This room is not fit to be offered for people to stay, it is a total disgrace and Expedia should not offer this hotel. Expedia should not be linked to Hotel because you will business. I had to find another hotel and pay a larger price because we need a hotel on the spot. Please let me know where you would like our pictures to be issued?

The staff were non existent the bathroom was in a state in which I have never seen in a hotel before my son got stuck in the shower because the door was faulty on the website it says that it does food and it has free cancellations neither of these are true also the state of the exterior is horrendous the paint is peeling off and the actual sign on the building has only 2 letters left on it I will never be staying there again and I strongly advise you to stay elsewhere

Simple no-frills stay.