The Godalming Hotel

Explore The Godalming Hotel
5.8
Fair
From 109 reviews
Cleanliness

6.0

Room Comfort

5.2

Service and Facilites

6.2

Traveller Reviews The Godalming Hotel

Number of reviews per page
20
40
Top reviews
patricia
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Carpark was awful and not big enough for amount of rooms has very narrow access at side of building front door lock missing broken off room shower full of mould and mirror al covered in mould in the room would never stay again
Luke
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Just don’t stay here.
Keith
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was perfect for six guys who'd just been at Goodwood Speed Week and wanted three twin rooms. Beds were comfortable, furnishings satisfactory, but maybe better towels would have been nice. Options for evening meals for ok and hotel had parking, albeit large vehicles might not squeeze through to rear parking. Will return. Thank you
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Andrew
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A clean and well appointed hotel. Will be back next year.
Lynn and Rajendra
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Finding hotel - Not easy. On main road. Easily missed Check in - No staff. Shouted "hello" a few times. No answer. Knocked on the nearby door a few times, no reply. After a few minutes a girl 4 to 5 years old came out. Soon followed a pleasant lady. Took her a little while to find booking. She handed over the key & went in. Our room on 2nd floor, no lift, narrow stairs beyond 1st floor. Room - size & shower ok, bed comfortable, reasonably quiet, some traffic noise, blind at the window didn't work, had to hang towels to make room dark enough to sleep in. Parking - Hotels.com stated "parking available and free". On the day before I called the contact number provided by hotels.com to find out the number of parking spaces but no answer. No reply to SMS. 3 parking spaces in the front. One already taken by a van. I was lucky to park in one. Later blocked by a van. Rear car park has about 7 spaces but access is dangerously narrow. There are about 25 rooms. The lady who checked us in didn't know if there was any parking available near-by if I took my car out in the evening and didn't find any space on return. From room I called number given by hotels.com to find out WiFi PW & how to enter hotel if door was locked. The man who answered was obnoxious. Asked me who had given me the number in aggressive manner as if I was not supposed to have it. Told me to go down to lady for wi fi PW & disconnected. Subsequent calls went to voice mail. Parking potentially major issue, Not a hotel
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Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All was well
Liam
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Plenty of parking and close to shops, rooms are tidy.
Nathan
icon-
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I stayed here for 4 nights in April 2026. The double room i had needed a proper clean. The shower had a lot of scum build up around the edges. The towels smell foisty like they've not been washed hot enough (need to be 60 degrees to kill bacteria). I had to go buy my own towel as the second set of towels I got smelled the same which is not good. The double bed for me as a 6ft2 person was too small and had to sleep diagonal to fit due to the wooden frame (divan beds are better for hotels due to this issue for taller guests). The heating turned off at around 7pm and came back on at 6am. The first night I woke up freezing. There was no way to turn the heating on as its central. I had to go out and buy an electric heater for the other nights. The duvet and pillows could do with changing as they are old and duvet is too thin. I will say the bed sheets were clean though. There was black mould on parts of the ceiling and a hole in the door. The door handle was also loose. This place could be better if they paid attention to some of the details and please at a minimum wash the towels better! Ideally get new ones as these coloured ones looked very dated. I think this place used to be well looked after but its been run down a bit which is a shame.
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Matt
icon-
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

As a budget hotel it’s ok for the price, but the decoration needs refreshing & the car park cleared of rubbish & boarders trimmed back - OK for isolated stays but not ongoing stays for professional people.
Andrew
icon-with Partner
with Partner
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Bedding dated although bed comfy bathroom horrible as stank of sewage made me retch justto go in there so couldnt shower as anything longer the urinatuon would make u sick room was cold heating only cane on intermittenly so woke yp frozen in morning
Ben
icon-Family
Family
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The woman sitting at a tiny table with a laptop got every room mixed up, I ended up in a family room with my sibling, my 2 elderly great aunts were put in a double and my great uncle ended up in a single room which was in the attic, she had no idea and obviously gave the rooms to all the wrong people despite me showing her my booking! The whole place smelt damp and was dirty throughout, the beds were disgusting as was everything else, couldn't wait to get out of that horrible old rundown awful 'guest house'
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Hour
icon-with Friends
with Friends
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good stay if you're not going to be spending much time in your hotel room as there was black mold and spider webs in my hotel room. Amenities were lacking and no room service or cleaning done for the entire stay. However, staff were very nice and helpful. Might go back.
Jennifer
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Was not a clean room. Dirty and dust.
Glen
icon-Business
Business
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

No signage on Hotel at all , took a few drives by to guess which it was , room although clean had quiet a smell maybe of old carpet in room
Wieslaw
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Yes
Roland
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

C
Simon
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Room was okay, although I had to ask for some of the handles to be cleaned as they were still sticky from the last occupant. Bed sheets were less than luxurious making me wonder if they were part nylon.
WILLIAM
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Room was okay, lots of staining on the door and a broken door into the bathroom. Bed was too small for someone over 6ft, and the toilet was too close to the shower to really sit on. No information given about breakfast or staff on hand to ask when I went down in the morning. No lockbox for returning keys just left on the desk.
Martin
icon-Leisure
Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Room was dated and could do with more amenities. Insufficient room to hang your clothes, no toilet brush and better towels
Shaun
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

If I could give 0 stars I would. I would absolutely avoid at all costs. We got to the room and there was a pubic hair on the windowsill and the toilet was not clean. I asked for a refund given the state of the room and they refused to refund me. So my money has been taken and the service was not provided. Avoid at all costs.
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Number of reviews per page
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