Overall Ratings & Reviews Riad Ekla Boutique Hotel

Do not book more than what you are willing to pay for on your credit card. I "reserved" 3 rooms for myself and 2 colleagues on Hotels.com with the "reserve now, pay later" feature, to "pay upon arrival". Upon arrival, I was told all 3 rooms were charged to my card and the bill could not be split. I explained that that was not what I booked, but I was told bills are not split in Africa. I had to dispute the charges with my credit card company, and for the 4 days we were there, I was repeatedly put off, lied to and felt as though I were being strong armed into paying for not only all rooms, but all charges made to the rooms of my colleagues as well on my card. They were also charging 3 different rates despite my having booked 3 rooms at the same rate, and again said, that's just how things are done in Africa. I cited that it was called fraud. My colleagues wanted their cards charged, but were told to just pay me. For 4 days, I fought with them, which overshadowed my entire trip, as I could not use the card due to the fraud report, and was not comfortable being there. Upon leaving, at 6 am on the last day, they accepted my colleagues' payments. But for 4 days, I received pushback. This is not service. There is no shortage of options for a Riad all over town, which I hope have better service and do not try to normalize fraud.

We thoroughly enjoyed our stay here. The Ekla team went over and beyond to make us feel comfortable. Special thanks to Redouane, Idriss, the two Mustaphas & one other person I am missing. Sorry I forgot his name.These guys were all amazing. Attentive & provided pretty much everything we asked for. I highly recommend Ekla for your stay in Marakkech if you choose a Riad

A bit overrated place. Nice pool and common area but rooms are small. I don’t recommend the apartments on the ground floor - very loud. Very friendly and helpful staff.

👍

Truly enjoyed our experience at Riad Ekla! Not only was it beautiful, it was also relaxing. The area is perfect, it was in the medina but more on a quiet side. The staff were very accommodating and helpful. Loved the breakfast. Would definitely recommend to anyone visiting Marrakech.

Fell in love with this white house with a green pool, very charming Morrocan design. The sweet fragrance every corner was relaxing and pleasing. So quiet except birds singing and the running water of the pool. A heaven to escape from the hustle and bustle of the old Medina. Nice and friendly staff who offered perfect welcome mint tea and cookies, and a very brief useful suggestions of the attractions. Breakfast on the rooftop was a good beginning of each day, too. In Morrocan style, it was quite full and balanced with vegetable salad, yoga, fruit, orange juice, etc. Chatting with the staff was ice on the cake, making me feel like home! So grateful I made the best choice to stay there! Thank you Ekla, you made my day!

We had a fantastic stay at the riad. We arrived in the evening and were greeted with Moroccan tea and pastries. The riad is beautiful, very peaceful and is like a calm oasis in the centre of Marrakech. The room was spotless and had everything we needed - great AC, hairdryer, toiletries, bottled water etc. The manager, Yaseen is super friendly and went above and beyond to ensure we had an amazing stay. He gave us lots of recommendations about the medina and he arranged a private tour guide for us (who was fantastic!) as well as recommending two superb restaurants (comptoir and Azar) and arranging transfers for us. Breakfast is served on the roof terrace and is lovely, a mixture of Moroccan pastries, fruit etc and is different every day. Brahim looked after us every day and nothing was too much trouble for him. We ate at the hotel one night and would recommend the lamb tagine. Honestly one of the best places we’ve ever stayed, the staff are amazing and the riad is a great place for exploring the medina.

Absolutely amazing! The most caring and hardworking staff I’ve ever met! A huge shout out to Mowstafaa who helped us so much on our first night and throughout.

Excellent hospitality from everyone at the Riad. The manager and his team explained the local map and were available for any questions!!

Le personnel est aux petits soins en permanence, tout le monde est adorable. Les restaurant est excellent ainsi que le petit déjeuner qui est vraiment très copieux et change tous les jours.

Le petit dej incroyable ! Bon rapport qualité /prix. Personnel au top, gentille & serviable !

En globalité nous avons passé un superbe séjour. Nous avons été accueillis avec des biscuits et du thé, le personnel est au petit soin pour nous. Ils nous ont donné des conseils pour passer un agréable séjour (marcher à droite dans la rue, ne pas suivre les inconnus qui nous indiquent le chemin, des endroits à visiter, des restaurants, etc). Le cadre extérieur du Riad fait un peu peur mais une fois à l’intérieur c’est un havre de paix. Le déjeuner est super bon et copieux. Nous sommes restés 5jours et c’était assez diversifié. Je recommande ce riad sans hésitation. Il est bien situer : proche de la place jema El fna, du souk et des points de rdv pour les excursions.