Overall Ratings & Reviews Europe Hotel

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We really enjoyed our stay at the Europe Hotel. It is a wonderful hotel with prices less than half of what the major hotel chains charge. The location of the hotel is safe but not the greatest. However, the location wasn't a problem since the taxis are incredibly cheap.

I loved this hotel so European look. The service was good. I think they can do better with the breakfast…more options. Beautiful terrace where you can have a bite to eat but the food was a bit pricey: overall everyone was polite and nice. Clean and modern hotel would recommend it.

Nice place to stay. Good and polite stuff, clean rooms and best breakfast. Good experience to stay here.

Great little place to stay. Enjoyed my stay

1. I arrived at the hotel and I’m told that my room is flooded and therefore not available. They claim force majeure and blame it on Expedia saying that Expedia overbooked them.They booked us another room in another hotel close to them and they arranged the transportation at their own cost. Nevertheless, it was inconvenient because I could only unpack my bags for one night and then I had to repack them again in the morning and go into the hotel again before I could go on the tours. 2. The reception tried to be helpful, but the support staff don’t know how to speak in English and they don’t know how to help. 3. Small things like not actually placing the number of the reception in the room, whenever you turn on the light in the bathroom, it turns on the fan with an annoying noise And you cannot turn off either one of them separately. The shower in the room doesn’t hold still. 4. Worst part, the room was actually hot, and I struggled to sleep. I turned on the AC to make the room cooler and didn’t work and they said they couldn’t fix it because the winter season had started, and therefore the AC cannot produce cold air…? Even though it’s actually on cool mood. 5. I asked for NO room service from the reception (the room service button in the room doesn’t work and there is no paper to hang on the door). Room service came anyway, but also they opened the drawer in my room and they took tissues which had my medecine as a clean up?! bottom line it’s a decent hotel but Improvements

All good

Great staff

The staff were very friendly and helpful, especially Mahmood the young receptionist.

Special recognition to the front desk staff Miss Kumush and Mr Uchgun for their extraordinary service and dedication during our stay

Sauna ja uima-allas erinomaiset. Samoin aamiainen. Hotelli uutta vastaavassa kunnossa.

Modern hotel with fantastic staff

A great modern clean hotel with modern facilities - good WiFi, many power points and USB ports in the room. The breakfast has an amazing range of options. All excellent. Rooms are very comfortable. We had to switch rooms after two nights as the AC wasn’t working. Terrace restaurant is a disaster - we waited more than 2 hours to get a two course meal served. Some front desk staff do speak English. Do not accept duty manager’s offer of tours or taxis.

Excellent hospitality from personnel, great location and great breakfast :)

N/A

I had two separate bookings at this hotel and they got the first night of the booking wrong. We had booked two beds and they made a mistake and booked us one bed. Normally this wouldn’t matter but as a female traveling with a male friend, I would prefer to have my own bed. The problem was resolved the next day. The rest of the stay was excellent, staff were friendly and spoke very good English and was very helpful whenever we needed help with anything. The property was clean and the rooms were very comfortable. The breakfast was also very good. I would definitely stay there again.

Good, clean and modern looking hotel. excellent service. Managers at the reception understand English. Great breakfast spread. Overall a good experience.

Great place

Amazing experience, great service, delicious breakfast….I would definitely recommend to stay here.

Absolutely amazing experience, great hotel, New, Room are very spacious and comfortable. Breakfast is unbelievable. Location didn’t matter to us because Taxi is very cheap. All the stuff starting with the check-in to the housekeeping is absolutely great. We arrived in the middle of the night and they were very accommodating and gave us early check-in without questions. Has an Indoor pool, sauna, massage on request. I would definitely recommend it.