Overall Ratings & Reviews Brookwood Inn

The place is rundown and dirty. One light didn’t work outlets and light switches were yellow. Had to change rooms because it had a strange really strong weird smell that was too miserable to be around. The whole place smells like cigarettes and some sketchy people around. My second room was supposed to be non smoking but still smelled like smoke. The woman at the front desk was helpful and nice though. She helped me change rooms and gave me some incense for the smell so thanks for that and I appreciate your help. The condition of the hotel isn’t her fault though. Overall it’s too run down for me and I wouldn’t stay there again unless I had too.

The room smelled like smoke, it was dirty, there was stuff in the toilet and in the dresser (bugs, feces). I ended up not even staying the night.

Great check in instructions no deposit but very very sketchy

The Brookwood was an old hotel which, I presume, is being upgraded as the bathroom, floors and walls had been redone or at least painted, but the furniture and light fixtures were old and somewhat broken. The electronic keys for our room door didn't work and they had to come and fix the door before we could get a key.

Quiet for the most part

Some of the rooms were not maintain standard the some of there rooms are not smoke free

This is one of the worst motels ever. The lady at the front desk was very nice to me upon checking in. When I went to my room, the key card did not work. I had to go get another key card. When I opened the door to the room, the light switch did not turn the light on, and the lamp button did not turn the lamp on. I went to the front desk and the lady who was nice to begin with had an attitude with me telling me that you don’t turn the light on with the light switch. So I told her I will try again. After carefully setting the knob on the lamp at a certain spot, you could get the lamp to stay on because there is a short in it. There was no phone. The TV remote had sticky stuff all over it so it could not be touched and I could not use the TV. I noticed a little broken glass near the dresser. Upon further inspection, there was a full broken bottle that was under the dresser with little pieces of glass all over the floor. There was no latch on the door. The room smelled horrible. There were shady looking people walking around and hanging around the parking lot. There was security, but I guess he was not making these people leave. It was loud all night outside my motel room door and I did not feel safe to go to sleep. This motel needs a serious makeover. I stay in hotels and motels a lot, but this is the worst one I have ever stayed in.

A terrible run down property. Checking in thru a glass window made me feel like scum. My "non-smoking" room smelled like a cheap, stale cigar. Uncomfortable bed. Notices posted all over the office telling "weekly renters" to remove their trash or move out was the final straw. Awful place. DO NOT STAY HERE.

Poor bedsheetals, soaps, No hangers, hair dryer Very old furniture Patheric flush tank Nothing was good.

Had a great stay while visiting my daughter during her navy graduation! Very accommodating and very clean.

Other than one step member who made us check out of our room after we had paid to extend another night and made us wait until 3:00 p.m. that day to check back in unless we paid a $25 fee that was the only issues that we had at this property it seemed like they wanted that $25 early check-in fee or $25 late check out fee anyway that they could get it however they kept telling us that if we paid the front desk we wouldn't have to check out of our room and could keep the same one but paying online saved us almost $30 finally a different staff member made a deal with us to pay $70 even to keep the same room and avoid checking out but we had to pay the front desk it seems like there's something fishy going on there

Hospitable staff