Seven Stars Hotel

Explore Seven Stars Hotel
5.6
Fair
From 29 reviews
Cleanliness

5.8

Room Comfort

5.0

Service and Facilites

5.8

Traveller Reviews Seven Stars Hotel

Number of reviews per page
20
40
Top reviews
Yasmine
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Reservation for two of my family members was made online- and My family of two was told upon arrival that the hotel was no longer in service. However, online it shown that it was. Yet they took them to a room after nearly hours. They waited nearly 5 hours to even check in, and was told they are not sure how I was able to make the reservation was made online- because the hotel is no longer in service . I booked it for two night and they did not even get to spent one night because the room and bathroom were terrible. Filthy place, no water in the bathroom, no bathing towels etc. I had to call someone to pick them up from the there and booked them another hotel through Expedia. Terrible experience
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Camoens
icon-Leisure
Leisure
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The property doesn't look like a hotel, nothing work, the pool was out of service, the TV doesn't work, there is no wifi on property. A restaurant with no food and no beverage not even water. The room only has 2 outlet. If the tv is on that left you with one other choice. No iron or iron board. The worst i ever seen for that price
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Everything it is very clean the service en General was execellent
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

In general it was okay and clean. The staff was friendly. What I like the most was the food in the hotel restaurant was good and not too much expansive. The hotel is also close to the airport.
Verified traveler
2.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

There were no Wi-Fi, even though both the staff and their description online said there was Wi-Fi. Not right to mislead customers like this, especially if one's work require Wi-Fi. And the customer service was also lacking. I would definitely not recommend this hotel.
jimy
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

The location was very convenient, but the free breakfast ends at 9 am, that’s mean after 9 am One has to pay to eat. The shower head was extremely dirty. The courtesy water In the fridge was very helpful. Overall the stay was okay.
Verified traveler
2.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

I DID NOT REALLY EXPEND ALL MY TIME IN THIS HOTEL BUT THE DAYS THAT PASSED THERE WERE REALLY REALLY BAD. ALMOST CALLED FOR A REFUND. THE BREAKFAST IN THIS HOTEL WAS THE SAME THING EVERYDAY. ONE DAY WAS TAKING A SHOWER THE WATER CUT OFF RIGHT IN THE MIDDLE OF MY RISING MY BODY. IMAGINE THE FEELING OF IT. COUPLE TIMES HAD TO RUN TO THE RECEPTIONIST TO ASK FOR TOWEL, ONE NIGHT CAME HOME AFTER THREE DAYS THE ROOM NEVER BEEN DONE WHEN I LEFT THE SIGN FOR SERVICE, THE WORST OF IT TOLD THE GUY OK GIVE ME TWO TOWELS AND I CAN DO THE BED MYSELF, HE OPENED 12 ROOMS CAN NOT FIND TOWELS., PLEASE I DESERVE A REFUND. THANK YOU.
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Steven
4.0
/10
Reviewed 468 week(s) ago

Expedia Group verified review

From the beginning of our stay to the end this was pretty disappointing. First they had no record of our reservation. I had gotten a room with two queen beds and took us, 4 men, to a room with one double bed! They did give us what I reserved but the girl who helped us had a bad attitude. The ac in our room worked, it sounded like it was on at least, but did not cool the room. One nice touch was a washed car when we woke up and we did get help for a flat tire. Overall this was a pretty disappointing experience.
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Verified traveler
8.0
/10
Reviewed 483 week(s) ago

Expedia Group verified review

Lots of hot water, everything is tiled, service is very accommodating. Restaurant is in the basement and tends to be warm. Food needs lots of work. A/C and privacy was great and electricity was consistent.
Verified traveler
10.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Friendly staff good restaurant good food peace of mine near everything transportation airport is about 10 minutes.afordable price
Carl
icon-Family
Family
4.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

It was just ok
Verified traveler
2.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

I didn't enjoy my stay at all.its terrible .not what I was expected at all.
Verified traveler
2.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

I had to full price again in cash. This took most of the money we came with to help others.
Rousseau
2.0
/10
Reviewed 559 week(s) ago

Expedia Group verified review

I did not provide a key to the room because they told me it was after 9:00. I was very disappointed because I could even sleep so much mosquitoes and at 7:30 a.m. I went for breakfast they told me come back in 15 minutes then after 15 minutes/10 minutes finally, I left without the breakfast.
Hilson
4.0
/10
Reviewed 562 week(s) ago

Expedia Group verified review

Hotel needs an overall make over. Food is somewhat ok.
Verified traveler
10.0
/10
Reviewed 564 week(s) ago

Expedia Group verified review

Overall good experiance and good experiace I would recommend to any one
Verified traveler
6.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

Not good
Carl
icon-Family
Family
6.0
/10
Reviewed 588 week(s) ago

Hotels.com verified review

Water get cut off any time,but stay was ok.
JIMY
icon-
4.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

there was no wifi at all, i was there for four long days with no wifi. the staff was very nice, front desk was extremely professional and friendly. and it seemed like that management didn't care about the fact that there was no wifi in the whole place. i do not live there therefore i had to pay for the internet every single day out of pocket.
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Jules
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

J’ai été flatté par l’hospitalité et l’accueil a l’hôtel, jai deploré le manque de suivi des clients avant l’arrivée
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