Firs they forgot to send us the code for the lock box.
With the bad signal I had in that location it was very difficult to call them. After about 5 attempts they finally picked up the phone and they give me the information which they supposed to do at least 24 hours before our arrival. No apologies or anything like that, it sounded like this is normal and I've seen other gests having the same problem.
If you like to stay in a wooden tent for one night is okay but don't pay the price of a normal hotel for it.
The only thing I liked is the coffee machine but don't forget to bring sugar with you.
It's an overpriced wooden tent, don't waste your money on it if you have other options.