District Polanco by Lumina

Explore District Polanco by Lumina
9.4
Exceptional
From 213 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveller Reviews District Polanco by Lumina

Number of reviews per page
20
40
Top reviews
Enrique
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Shops nearby, plenty of restaurants to eat close by
Ruth
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel has an outstanding location and I was welcomed by a great front desk/concierge staff. The room was clean and tiny, but did not have a phone or even a bottle of water available . You might think that does not matter but oh it sure does when you get food poisoning and then can’t get out of bed because you are weak and completely dehydrated. Turns out you have to crawl out of bed to find your cell phone to call the hotel to ask for a doctor only for them to tell you they can’t do that. And when I asked them if someone could buy me some electrolyte fluids near by (Who I would have compensated obviously) sadly, I was also told no. I had to call home so they could scramble and find me help. Again, great location. Close to everything and in a safe neighborhood.
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Nelly
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

excellent close to everything i restaurant coffee shops and bars!!!
INGRID
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are small, the boutique itself is very small the elevator is big enough for one person with a luggage and then for the next one to wait but overall clean and in a safe area
Ricardo José
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La ubicación es excelente para salir a cenar. Solo no hay que tomar habitaciones que les pegue el sol porque son demasiado calientes y tampoco las mas pequeñas que en verdas son pequeñas!
Jesús
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Muy bien ubicado buenos cuartos. Aunque si se escucha los cuartos de a lado.
Romelia
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10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Muy buen hotel. A pesar de quedar en un área concurrida es súper exclusiva y silenciosa en la noche.
María Carolina
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location is a gem! This hotel is quite hidden. The room is small but has what you need. Housekeeping will clean everyday if you allow them to. Staff, especially the security personnel are nice.
Lucas
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice
Kelly
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Rooms are small for the price and noise from the street made it difficult to sleep.
Alvaro
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice place in very centric location in Polanco. Fully recommended.
Siyuan
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Place feels old and run down. Booked the Exclusive room but still feels quite small. The room does not even have basic air circulation / bathroom vent so that was quite disturbing. Been 5 days and they still haven’t refunded my security deposit. Would not recommend this place.
Vanessa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All the staff was amazing, accommodating and were just so friendly and willing to help at a moment’s notice. The room was very clean and the location was great!
Jesús
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location
Jesús
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Still the best place for me in Mexico City. Location, location, location.
Eric
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Very clean, great staff. A rare gem. Very quiet at night.
Constance
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I really enjoyed the location of this hotel it was walking distance to everywhere I wanted to go. Room was clean and bright. I wish it offered a small kitchen area in the rooms. But overall the bed, pillows and bedding were all high end and comfy. I would stay there again anytime.
Juan Pablo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great experience , great room
Karen
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice location, great staff
Number of reviews per page
20
40