8.8
Very Good
From 144 reviews
Cleanliness

9.4

Room Comfort

9.4

Traveller Reviews Cayalá Lofts

Number of reviews per page
20
40
Top reviews
Monica
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

No tiene aire acondicionado es el unico problema
JULIO
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

These are brand new lofts/apartments so there is lots of "new construction" smell in all areas. The A/C units are still not working, only fans, which made it uncomfortable during the hot days. Pricing should be better during this construction time, plus they don't mention it on the descpription.
ANNA C
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Antonio
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

La habitación no tiene aire acondicionado No tiene vista y ventilación de afuera
Ligia
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, no a/c but there’s a ceiling fan and it gets chilly at the night, staff friendly and attentive, parking garage is a maze 😂
Andrew
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Second visit. Like last time. Very pleased.
EDGAR
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo ok Great Location Inside CAYALA AMAZING
Judy
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The beds are uncomfortable and the room doesn’t have air conditioner
Victoria
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing beautiful town
NOEMI
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stay was fantastic! Second time there and more to come.
Diana
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is not yet fully finished. There are construction workers on-site during the day, several stairways are closed, and there is dust throughout the property; I would not recommend staying here if you have allergies. Cleanliness was also an issue. The shower was not clean and still had hair from the previous guest, and our towels were never changed during our stay. Rooms are not soundproof, so you can hear traffic all night. There is also no AC, making the rooms very hot in the afternoons and evenings. Furthermore, we were never informed about the ongoing construction, and we had to proactively request check-in and parking instructions. While parking is available, you have to "validate" your ticket at the front desk every single time you leave. Despite these significant downsides, the property itself is nice and offers a beautiful panoramic view for the bqq area.
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janet
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was in a safe, quiet area of Cayala however the bathroom had a sewer smell; we had to request to be moved to a different floor, it took a bit of borderline argument to get them to move us. We had the 1 bedroom loft which was nice but we could’ve liked a little more space. Also when I booked I was under the understanding that the “host” will meet us at Ck in and that I would get an email with Ck in information when in reality they have staff member at the front counters 24 hrs.
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kent
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Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is the Cayala Studios version of Cayala Lofts. They have two different property types. Cayala Lofts are small apartments in a couple locations around Cayala with an automated check in process. Cayala Studios is a single building that is a hotel-like efficiency apartment style building that is most similar to a modern dorm for long term stays. The studios are clean and bright. The staff are friendly and engaged. The studios have a regular check in process with a front desk even though you still get the automatic check in email from the original lofts. While the roots can fit four people, the bathrooms are very small, especially the shower. The kitchens, on the other hand, are generous. There is no air conditioning as might be expected in a high rise hotel.
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Gustavo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean and modern. Everything was in incredible condition. Very close proximity to shops & restaurants. The price was extremely reasonable. The main issue, is that despite the nice ceiling fan and the patio doors, the room was still very warm at night. The rooms do not have AC.
ALEJANDRO
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

More than a hotel, these are furnished apartments. Extremely comfortable, very quiet and peaceful. They don't have air conditioning. Everything in Cayalá is within easy walking distance. Very safe. At night, all the streets are well-lit. Next to the building, there are coffee shops, a gym, and a restaurant. Ideal for a 3-day stay, enough time to explore the entire Cayalá area. Keep in mind that it's not near downtown Guatemala City, and it takes about an hour to get to the airport.
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Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Brand new, very clean, efficient and excellent service
Ingrid
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was small, but very clean and nice. Location was perfect. Check-in was easy and friendly.
omar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location, clean and great customer service from the ladies at the desk !
Zaul
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Studios are very small not worth the price and the room we rent smell bad, maybe it was un occupied for a while or something else, front desk personal very nice and helpful, nice and safe area
Elcira
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very good place
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