Overall Ratings & Reviews Metrolux City Contemporary Hotel

Overrated hotel. Overall, newly built, clean, friendly staff. But here are the things we feel let down: - When we arrived, 2 guards were at the door but didn’t bother to welcome/help us with the luggages until we tried to bring the luggages up the stairs. I noticed they helped the other guests but not us, perhaps we are too Vietnamese to be a guest. - The receptionist didn’t explain the facilities to us, I had no idea there were gym, sauna in the top floor until I read the reviews. The receptionist also didn’t inform us the chairs/table downstairs are from the cafe, perhaps because we book the “no breakfast” tier. I thought it was a common area/lounge to serve breakfast so I was surprised when the staff brought a menu to me. The price also didn’t include VAT and if I had known, I would be happy sitting in my room eating banh mi rather than paying 67,000 for a bad coffee. - The small room is small, it looks exactly like photos but they took from a good angle, so I didn’t know it was that small, not enough space for luggages, and only a few cloth hangers. So don’t book the small room if you have luggages. - AC is weird and has water leak, and the remote is not compatible. Water leaks from the sink as well - The street is one-way for cars and the hotel is located in the other side, so whenever you book a taxi you will always cross the road, be aware of that I would say the location is really good and it’s what makes the price, but I would not come back. Definitely not recommend if you are with baby/kid

The staff is friendly and enthusiastic, located right in the center, very convenient for traveling. The hotel is beautiful and clean. If I have the chance, I will come back.

Room quality is ok. Reasonable price. Receptionist solves problems quickly.

Friendly staff, clean room just like the picture

Great. Enthusiastic support, will definitely stay again next time, very good

Due to the cancellation of the room at another hotel, I had to rebook a room at Metrolux, the price was a bit higher but the experience was very good. The staff was friendly, the attitude was very nice. The location was in the center so it was convenient to move around, there was a convenience store opposite ☺️ The room was clean, the facilities were also very complete, no strange smell. Recommend 👍