Hotel Murallas 231

Explore Hotel Murallas 231
7.6
Pleasant
From 145 reviews
Cleanliness

8.0

Room Comfort

7.2

Service and Facilites

8.2

Traveller Reviews Hotel Murallas 231

Number of reviews per page
20
40
Top reviews
Rey
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The location is wonderful, the little markets out from are so fun. The hotel accepts pets which was a huge plus for us.
Carlos
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Not clean, broken internet,
Damaris
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Loved that my family of 5 could stay in one room work a bed each! Loved the balcony view and how close the hotel is of everything.
Claudia
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We asked for accommodation for a disabled person and they were flexible over messaging but they never mentioned that the first floor also had stars, they should have mentioned that there was a lower level and then first floor. They accommodate us on the first floor but we had to carry my disabled mom up the stairs and she is not light. Also, they ask for the keys when we leave the room for safe keeping and so we can’t leave the air conditioning on because the key turns off the electricity when we take it out of the box so the room is hot every time we go in.
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Kelvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

So convenient to walk. It is literally few steps from central plaza and cathedral.
Lenzy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Clean but very outdated bedding and curtains. No communication within staff was charged on card then charge again in check in. Area around is walkable to city center and view other areas. Recommend for single or friends travel. Located behind other restaurants and can hear echo as windows are panel design and do not shut all the way so you can hear noise of neighbors.
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Beatriz
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

None
Obed
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Property needs updates. Bathroom door did not close very well, no elevator available and no closets in room either.
Mercedes
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We spend only one night here and there were no hand towels or hand soap in the bathroom and the toilet clogged but the worse part was the bedding had stains in them.
cecile
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The property was situated in the heart of Campeche near the main zocalo. There were many restaurants, cafes, tour operators. It was within the baluartes as well.
Sonya
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Central location, busy and noisy until 11pm. Lack of parking. Cleaning staff was good. Rooms were quaint and authentic. Hotel policy rations toilet paper, even when you offer to buy another roll. The lack of dignity spoils any ambience. We are familiar with Mexico and it’s plumbing, and their ration policy was not due to our lack of education or abuse of infrastructure. Our advice is that they allow clients to purchase more toilet paper when needed.
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Mark
icon-
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Great location close to the main square, friendly staff though some rooms are internal and a bit rustic. Parking is extra.
Ulises
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Most horrible hotel i ever been with nasty duty bathroom. Nasty duty mattress and broken wood frame. Teally this is not good you can find a better place for the same price this is bad bad badl
Gerardo
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Me encantó hospedarme, por lo céntrico ya que está en pleno centro, las habitaciones están muy bien en cuestión de mantenimiento y pintura, el televisor y el minisplit funcionando correctamente, hay agua fría y caliente, la cama es cómoda asi como las almohadas. Dormí muy bien aunque no hizo falta encender el clima, tan solo con el ventilador estuvo agradable. El personal muy amable y atentos. Solo como recomendación no es queja, el lavamanos puede quedar mas limpio, pueden fregarlo mejor. Espero regresar pronto con mi familia. Gracias.
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OSWALDO GUZMAN
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo excelente
Luis
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Es muy sencilla pero muy limpia , lo único q no me agradó es q no hay jabón …
Gustavo
icon-with Pet
with Pet
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

llllllll
MARIA DEL PILAR
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Solo pedí que recogieran la basura del baño y me dejaran papel sanitario, no tomaron nota o se les olvido y cuando fui a la administración a solicitar papel me lo querían cobrar. En una de las tres noches de hospedaje, en la habitación contigua como a las 23:30 hrs se estaban peleando a gritos y al parecer a empujones, como hasta la 1de la madrugada se calmaron y por fin dejaron dormir, la administración brilló por su ausencia
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Joe
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Todo bien relacion precio ubicación
Alondra
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Fui por 3 días, 2 noches, más d 24 hrs nos la pasamos sin TV por más d les decíamos q no servía porque el internet no agarraba, ya al día sig nos cambian d cuarto pero nos dejan sin cuarto por hrs, cuando era nuestro único momento d descanso, por errores suyos, ya el cuarto q nos dieron nuevo, sin jabón, sin shampoo, lo pedimos y nada, dieron las 11pm q llegamos y seguíamos sin nada, cansados tuvimos q bajar d nuevo para q nos dieron un jabón en barra y listo, los empleados lo único que decían q no podían hacer nada porque el dueño no estaba.
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Number of reviews per page
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