This hotel is far from being a good hotel. The bathroom would not flush properly. The sink and shower drain were clogged and water drain very slow. Its located at a main road and you can hear the vehicles driving by all day and night. I also believed this was a family friendly hotel, but it was not. There was some one next to our room that was not family friendly at all. We comtacted the hotel staff about it,and they said there was nothing they can do. I would not recommend this hotel to anyone, try another one before you stay here.

The hotel was nice as well as the staff

The room was nice and clean, just would of like to have extra pillows, otherwise, it was a nice stay, peacefully. Pools was 👍

Lovely

The property looks really nice I just wish the rooms were a little cleaner they need a little more attention but everything else was great the food was delicious as well

Clásico de San Luis… necesita un poco de actualización… camas cómodas, servicio excelente…

Nice place

I needed to cancel was not able

The property advertisement show a restaurant and they dont have one. They only have room service. The pictures show nice rooms and the interior of mine it was very basic. Cost benefit for the property it is not worth it. I On the good side, the staff at check in and check out it was very professional. It was a convenient location to spend one night.

Buen servicio. Lugar limpio y buena atención.

The “suite” was nothing special to be honest just like a regular hotel thin walls the balcony was really small , was expecting more luxury paying more than 200$ for 1 night for a last minute hotel I’ll come back for a cheaper price.

T

Everything was as expected

We couldn't turn on one of the air conditioning.

Overall it was a great stay. It was very nice and clean. My only disappointment was that in the lobby area the restroom has little pieces of toilet paper folded to use not a roll of paper and no paper towels in the dispensary it sounds like I’m complaining but it’s a good hotel how are you going to have little folded toilet paper no soap and 2 sheets of paper towels.

Have stayed here multiple times & I love the new remodels!

Place is clean but housekeeper carts are too loud

Bathroom was not great at all

Only 2 towels for a 2 person stay. No washcloths, no hand towels and NO floor mat/towel in the bathroom. The noisy was unbearable, housekeepers were very active in the morning.

Very clean , will highly recommended