Oya was very helpful, nothing was too much trouble for her. Hotel is just a few minutes from the famous old bridge and main square. The hotel was clean, had asked for Mountain View and they delivered. Asked for slightly different option at breakfast and Oya sorted that also. Would definitely stay there again.

The hotel was new and clean, really close to all the attractions. Hotel were nice and helpful.

Amazing location, service and hotel. Comfortable stay. Really friendly and helpful staff members. Family friendly. I will certainly consider this hotel again when back in Prizren.

Very helpful and friendly stuff , good breakfast

The hotel is an area that is under construction, they are paving the streets so it is noisy during the day, it will be nice once they finished. Also, the water went off for 5 minutes, I imagine same reason. The front desk people could be more friendly.