Our room was beautifully decorated and appointed. I found the elaborate lighting system frustrating. I’m sure that I would have appreciated it more if instructions were readily available. It’s unfortunate that the entrance is through the restaurant. Even though we were offered the ‘perk’ of valet service we didn’t appreciate that the parking charge was still more than just parking the car ourselves in the lot across the street.

Great hotel. Very close to old city

William à la réception était d’une attention hors du commun.

Room was beautiful and staff was extremely helpful and friendly

The room was very clean but a little on the small side. It didn't bother us, but be aware there's music playing late at night on the weekends from the nearby restaurants. Unfortunately, they were out of nespresso pods for our weekend stay in the room but the staff offered other beverages which was very nice

Le service de valet grandement apprécié! La chambre était petite mais propre et magnifique!

Rooms were clean bright and beautiful. The restaurant/bar has a great atmosphere and excellent food. I’m The only thing is that “lobby” of the hotel is basically their restaurant. Valet is provided which is very helpful. However the fire alarm went off the morning we left and we had to carry our luggage down the stairs to the front of the restaurant and wait about 25 min for our car to be brought around.

My experience at the hotel was terrible. I called and asked for an early check-in and was told my room would be ready at 3pm. I arrived at 2:55pm and was told the room was still being prepared and to wait on the terrace and I'd be notified when ready. At 3:50pm I went back to reception to see a whole bunch of people being sent to their rooms ahead of me. I asked when my room would be ready and was told another 20 minutes! I asked why I was told it would be ready at 3pm and then was made to wait an hour! The gentleman at the front tried to gaslight me and say they only agreed to hold my luggage from 3pm. But that was not the case. The lady I spoke with on the phone specifically said I could have an early check-in at 3pm. After my complaint, I was given a room straight away and was told it was an upgrade on a higher floor with a better view. My 'view' was a tiny window looking directly at a concrete wall with almost no natural light coming in. The bathroom floor was filthy! The car parking situation is terrible. Guests are told to leave the car with flashers but there is a risk of a fine when the valet isn't available yet. My valet guy was very helpful, the only positive of my stay. But my hotel experience was a disgrace. So very far removed from the advertised five star experience. Disorganised, unprofessional. And with such a late check-out time of 4pm, how is it possible rooms are still not ready. The management of this hotel appears to have some very serious problems.

c'est parfait!

A very unique and stylish hotel, quiet entry as the reception is on the 2nd floor however Valet parking met us outside within seconds of parking and provided instructions to the elevator. Typical of the building design the lower level restaurant (dinner only) was quiet during the day with was of access inside. The room was a delight, rich colour palate and interesting design features, robes, beautiful bathroom, ample space, coffee, bar fridge and sink, sofa etc... Once the restaurant was bust in the evening it was a little more exposed upon entry but the vibe in the restaurant was always great and plenty of people enjoying a meal together. I would suggest that the restaurant may need more table staff and a better structure for serving people, I generally enjoy a cocktail before dinner but it was as though the menu was delivered and the staff wanted the meal and drinks ordered together. Steak and Frites need a little work, but close! The hotel location was perfect, for so many reasons and I have no idea where my car was Valet to but I did not care. Hotel staff were on the ball, kind and efficient. I suppose if you enjoy cigars you would have appreciate the glassed in area. That being said, nothing in the building ever smelt of cigars!

Had a wonderful stay; the room was beautiful, clean, comfortable, and spacious. The staff are amazing, super friendly, and helpful! Recommend to anyone staying in this area of Quebec.

Belle découverte. Nous sommes sortis à cet endroit à l’époque, maintenant nous y viendrons pour de belles nuits dans la plus belle ville!

Tout est parfait!

Absolutely beautiful hotel. Far price and the perfect location!! Staff switched to English right off the bat. Felt welcomed. The restaurant was fantastic as well. Would definitely recommend to anyone traveling to Quebec City

10/10

Amazing hotel. It's beautiful and very clean.

Our stay was nice however to not have a lobby or a reception area large enough to accommodate gatherings for guest during their stay was concerning. There is a restaurant attached but they are not open except for lunch and dinner! We had to practically beg to use a table to play cards and of course we were required to purchase beverages in return! Our room was nice enough but not having a reception area is definitely a huge draw back! Some better instructions are needed at check in ie: you must your sign on the door to have room cleaned!

Our stay at Hotel Maurice was awesome. We loved the unique feel of the hotel. Reception and concierge was very helpful for giving suggestions for places to eat and with helping valet our car as the FEQ music festival was going on and the street was blocked off. I wish I remembered the staffs members names, but everyone we encountered was just very friendly and helpful. We also ate dinner from the restaurant below, Bossini, and even though we hadn’t made a reservation and they were totally booked they were adaptable to let us get it to go to enjoy in our room. Hôtel Maurice is in a good location to get around to see everything in Old Quebec, and very close to the Plains of Abraham where all the concert festivities were going on. All the amenities were great, and room was clean and beautiful. I would recommend this hotel for a stay.

Magnifique bâtiment et chambre. Idéalement placé au centre du vieux Québec.

Superbe chambre, très grande, immense salle de bain, le tout décoré de bon goût! Hôtel très bien situé, confortable, à distance de marche de tout ce que le Vieux Québec peut offrir, je recommande fortement!