Stone Willow Inn

Explore Stone Willow Inn
8.2
Very Good
From 257 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.0

Traveller Reviews Stone Willow Inn

Number of reviews per page
20
40
Top reviews
Hans
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was not there when we arrived, they were grocery shopping. The tv didn’t work. The room was nice and very good and clean. The staff was not at the desk in morning either.
Lili
icon-Business with Children
Business with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was dirty, couldnt get any boiled water for our baby to make her formula, no way to bring a stroller up a level, resteraunz was closed. To top ot off we had a cleaner knock on our door at 8am wanting to clean the room
Emma
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall was a great experience! The only thing is that the sheets had quite a few stains
Elizabeth
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful grounds. The hotel has many rooms, which may be different. Mine was very basic decor and could have benefited from some paint touch ups, but was large, clean contained a fridge with freezer and microwave and was very well priced. Bed was comfortable, the room was quiet, and staff were great. There is a restaurant on site although it wasn’t open for breakfast during my stay.
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Katelyn
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a super cute property and so affordable. I was disappointed that the bathroom had a dirty water smell, the garbage can in there was half full already and there was a stain on the hand towel. The room itself was great with the exception of a stain on the bedding. Great otherwise, just bummed about those few things. The staff were very helpful and friendly.
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katerina
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was spacious and generally well prepared. The AC unit very loud - I had to get off the bed at night to figure out how to turn it off. Old blood stains on a towel. I was coming later than expected, the staff called me to make sure that my checking in will go well.
Craig
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check in was a bit unusual: no one at front desk, but a note from the management with a phone number to call to check in. Call went through, and the hotel keeper texted our room number, the door code, and the wifi password. Room was on the second floor (no elevator that we could see), and was very cold (-8 C outside). We cranked up the heater and still pretty cold after an hour or so, but by the time we returned from dinner several hours later, the room was very warm. We did think that, since they knew we were coming, they might have turned on the heat ahead of time. Otherwise, very basic room with two comfortable queen beds, and a flat screen TV with no standard channels that we could find, but free Amazon Prime. Also included basic toiletries, towels, etc.,but almost no toilet paper (We spotted the housekeeping cart in the hallway and scored a couple rolls that way). Coffeemaker and some coffee, iron and ironing board, microwave, and small fridge/freezer combo. Small washroom with one of those pre-fab shower stalls. Lots of hot water. Room was nice and clean but kind of uninspiring, but we weren't looking for an experience—just a decent place to sleep for a couple nights, and it gave us that at a very reasonable price. It was unusual in that there didn't seem to be any staff on-site, and the front door was not locked. That might worry some people. All-in-all, it was fine. We'd stay there again.
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Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was clean. The staff accoumadated us becuase they booked us on the second floor and they moved us to the first floor to accomadate bexause of mobility issues
Anna
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great clean room, spacious Forlorn entry and Terrible walkway coming in since renovation.
Jordan
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Mid
Delanie
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice staff, spacious, clean rooms. comfortable beds.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great room, cool staff.
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes room was clean . Bed and pillows comfortable. Like that fridge had a freezer
Mike
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Big rooms, comfortable beds. Great quiet hotel
Anmol
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean, friendly staff.
Nicholas
icon-with Partner
with Partner
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The heat was not working in this property and it was -5. There was no receptionist or anyone at the front desk when I checked in or out. I had to call to check in. Lack of clean towel. The hand towel in the washroom was found dirty.
Richard
icon-Business
Business
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Checked in at 5:45pm. No hydro until at least 10pm. The room is freezing. Not their fault but can’t believe I paid to be here tonight.
Rebalee
icon-Leisure
Leisure
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

My overall experience was okay. The room was extremely clean, which was a big plus.. now we were only in the room for a few hours, we got in almost 1 AM and we were not loud by any means, but considering there was a joining room between us. I don't know if our neighbours heard us come in. I can tell you that we definitely heard the ladies next-door from every sneeze to phone beeping, and every conversation had. At first, I thought it was the housekeepers in the hallway. It was impossible to sleep, listening to our neighbours. There is no privacy whatsoever, you hear everything and that is disappointing. We booked this hotel so we could attend our Christmas party and we had a morning to sleep in.. that didn't happen and that was very disappointing considering what we paid.
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Andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The shower running slowly
Lori
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff was great but the rooms need some attention. From la
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