8.2
Very Good
From 8 reviews
Provided by travellers on
Cleanliness
7.2
Room Comfort
7.2
Meal
9.0
Location
8.2
Service and Facilites
7.7
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Traveller Reviews D'JHIA HOTEL
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Customer reviews
A***A
Leisure
5.0
/10
Reviewed 2 week(s) ago
The room was dusty, the shower was small and there was no hot water, the bathroom exhaust didn't work, the AC was so noisy that it was annoying.
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R***a
Leisure
6.7
/10
Reviewed 11 week(s) ago
It's a shame, even though what was booked was said to be the highest class room, and it was said to be a new room... but when I saw it, the floor was dirty, the bathtub was dirty, the towels were dirty, dusty as if it hadn't been cleaned. There were no tissues provided either, the appetizers were incomplete :( hopefully in the future it can be improved even though people may rarely book that room, but at least it was cleaned.
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S***i
9.2
/10
Reviewed 17 week(s) ago
Cleanliness needs to be improved.
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1 people find it helpful
Accommodation's Reply
23 May 2025
Dear our guest,
thank you for your comments and suggestion, we are sorry. we will upgrade the cleanliness and our services.
y***a
Business
7.9
/10
Reviewed 18 week(s) ago
Bit dirty and the receptionist was unpolite.
1 people find it helpful
Accommodation's Reply
23 May 2025
Dear Ms. Yuliana,
Thank you for your comments and suggestion. We apologize if our SOP made you unhappy. We always give extra good services, and tolerance for late check out instead we charged the guest.
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