Stayed there due to the late arrival. The hotel is close to the airport but might be challenging to find due to its position. Thanks to the free airport transfer that made it easy and safe for me to get to the hotel late at night. Service and food were top-notch. The bed is super duper comfortable with fresh, fragrant, and clean sheets. Totally recommended!

All three electrical outlets in the room were loose and malfunctioning. The refrigerator in the room also didn't work, but the receptionist didn't seem to understand.

The hotel staff is friendly, the hotel system is also very good, making things easy for customers.

Always good for a short transit. Stayed here a couple of times already.

Fast check-in process, friendly service.

Poor service. Check-in was supposed to be at 2:00 PM, but we were allowed in at 3:00 PM.

The hotel staff is friendly and the airport shuttle service is very helpful.

The hotel is comfortable and nice, you can see the planes, it's a pleasure to stay here.

The airport shuttle service for morning flights was very helpful, thank you.

I just arrived from Cing, waiting for an invitation.

The staff is friendly, pick up is on time, the room is clean and spacious.

Room good enough, but the towel already grey. And the water heater didn't work very well, sometimes was hot, but a few times became cold. But the shuttle bus driver was very helpful and very kind.

-Check-in super fast & friendly (professional). -Bell boy was very helpful in delivering our luggage. -Bedroom is quite/pretty spacious. -Bedroom is very nice ambience & beautiful view. -Connection Wi-Fi is smooth. -The very delicious and tasty food. -The intimate session/matrimony is running smooth. -Check-out super fast, warm & friendly. -A very impressive experience

The staff were very friendly & the room was very clean.. Love it!

It was a very pleasant stay here.

It was really fun, hopefully next time I can check in here again 😀

The room is comfortable, clean, location is close to the airport.

Honeymoon here is a great place, comfortable, spacious rooms and really like the service.

The hotel is clean, nice, the staff is friendly and there is a free shuttle to the airport.

Thanks to Abi, the receptionist, for processing our check-in so fast when it was late at night and also for upgrading our room. And also thanks to the driver (I forgot to ask his name) for waiting so long because our flight got delayed. Overall, it's a good experience staying at Citadines Connect Airport Jakarta.