Location is good, self check in was mostly smooth. The room was clean. Finding the designated parking spot was a little confusing. A photograph would have been helpful. Knowing there is a rear entrance may have also been helpful for loading and unloading luggage. A larger mini fridge would have been useful.

I really enjoyed my stay here! It was perfectly located for wandering around the local stores and it was around a 15 minute walk to Festival Theatre, which was the purpose of my visit. The room was clean and well appointed, with a few extras I wasn't expecting like a small fridge, plenty of glassware, spare blankets, a fan, and a fun whiteboard-type poster that people write on to mark their visit. I liked the quirky touches that made it feel more personal than a chain hotel. The parking spot was easy to find and was about a 2 minute walk away. The air conditioning worked very well (good for a humid July day). Communications were clear and helpful. I definitely recommend and would stay here again if I visited Stratford in the future.

Great location nice room and easy access

As always, outstanding - no better spot in Stratford. Great communication with hosts.

Check-in and parking area confusing - better instructions needed.

Great, character-filled room! It was clean and the location was perfect.

Location was great. All within walking distance. Only thing to consider is that the room is on a second floor and can be a challenge to those with some mobility issues.

Close to everything.

Great location walkable to all of downtown Stratford, Swan Suite has a wonderful view, room has Roku, designated parking was super helpful.

The room was super clean and charming. The location to the theaters was perfect. I paid for two nights but only stayed one. The room was too hot. When the AC was turned on, it blew directly on my head while in bed. After putting my head at the foot of the bed I was able to get more comfortable. Outside of the window was a street light. While the foot traffic came to an end early, the diesel trucks did not. I could hear the trucks well into the early morning hours. I had to check to make sure the window was shut. I could hear everything through the window. Maybe it wasn’t sealed properly? Apple Watch said I got three hours of sleep. Miserable. I left after my play on Monday. Didn’t stay Monday night and missed a play on Tuesday. There was no one on the property to talk with. Ok if you’re not a light sleeper. Not sure how the other rooms are. Mine was “The Room”. Also- parking is not near the hotel and I could not access the back entry door, just the one in the front of the building.

The room is beautiful, comfortable and exactly as advertised. No amenities (except Pod Coffee for the morning) are included but there are plenty of shops around. Staff was super helpful with access when the email was not received to provide the code to enter (seems the email was deleted by accident). Would definitely recommend staying here!

Clean room, great location

Room was clean . No staff. A bit more cream and sugar would have been nice.

Directions to parking (address instead of just telling you it's a block and a half away) would go a long way

Great value!

Ok, a bit too noisy.

Very clean, cozy and vibrant space - great for hanging out. Walking distance to shops, cafes, and the theatre. Will stay again.

Great location, self check in was easy, room had great amenities.

The Swann room is always PERFECT!

Nice place to stay in Stratford. Like other similar properties, parking is offsite but manageable. Nice people managing it.