Overall Ratings & Reviews Mansión Serrano

This is a very nice hotel with a swimming pool snacks to order and very close to all shopping and restaurants. Very clean Hotel.

Great value, friendly staff

A decent property for

The staff were wonderful and the breakfast was fantastic!

The staff was not very welcoming or helpful. The internet did not work very well and not at all in the room. Some of the other guests decided to party at a table just outside my room and were very loud until late at night. In the morning there was a huge mess in front of my room.

This place was wonderful. Cerocahui is a small town, but the hotel is right off the center. The buildings are old and very charming, but have had upgrades to make them more comfortable. There are no TVs in the rooms, no internet in the rooms, and extremely limited cell service everywhere in town. Which is to say it’s an excellent place to disconnect and unwind. High-speed internet is available in the lobby, which was great for catching up on news, messages, emails, and sending out photos. Breakfast is included, and it was delicious. It included coffee, juice, fresh fruit, muffins and made-to-order eggs. Lunches and dinners are available. We had one dinner. Flavor-wise it was amazing, but the beef was over-cooked. The bar is wonderful. In addition to their own wines and the usual selection of Mexican beers, the bar keeps crafted some amazing cocktails, including traditional drinks and more regional cocktails with things like Sotol. If I were to stay again, I wouldn’t spring for the vineyard-front room. The vineyard itself is quite small and the view isn’t worth the extra cost. The other rooms open into a lovely courtyard, which is very lovely. My only criticism is that the hotel doesn’t take any cash. It seems to be a common theme among all the Balderrama hotels. It wasn’t so much of an issue here, as we could easily bill things to the room and pay with a single card transaction when we checked out.

Great property

The hotel is in a great area for sightseeing and walking around. The staff are very friendly and courteous.

The Expedia description was accurately presented. It's a perfect place to stay when visiting El Fuerte and hopping on/off El Chepe. If you need a quiet, clean, and comfortable place to spend the night, Mansion Serrano is your place.

Property is nice. Breakfast is not offered.

Quality and price also the convenient to interesting area.

Very amenable and friendly.

Muy céntrico y seguro

No cerraba la habitación, la chapa

La cerradura de la puerta en malas condiciones al menos nuestra habitación

Buen lugar

muy buen descanzo

Es un hotel muy bonito tranquilo con aoberca y muy centrico....muy recomendado de mi parte..gracias

Muy tranquilo, instalaciones muy limpias y agradable para descansar en familia

Muy limpio solo el detalle que nunca agarro internet el cuarto y varios huésped con mucho es escándalo y no les llamaron la atención