No muy limpio pero no Susio

This place was fine for an overnight stay. The room was clean. Included a microwave and mini fridge. There is free basement parking.

Necesitan mejorar el mantenimiento general de habitacion, llaves de banos viejas, regaderas descuidadas, falta de pintura en marcos, no ponen toalla para salir de la regadera, ni toallas de mano

The room was clean and had a nice layout. There was a mini fridge and microwave, along with other usual amenities. There were also plenty of electrical outlets. Staff was very helpful. There was adequate parking in the basement parking structure.

Excelente Servicio, muy cómodo y a un súper precio!

This review reflects the hotel and the app. We made this reservation because the electricity went out in our home and obviously right now it’s really cold. We waited hours to make sure it was not coming back in and when we were told 4 more hours we decided to get a room for the night. After booking literally like 20 minutes the lights came back on while trying to pull a few items together for the hotel. I immediately tried to cancel on the app and it would not allow it because it said it was pending. I called and a very kind lady tried to help me but said she could don nothing because she has response from the property. After 48 hours they sent an email that stated the property never responded to them and they were unable to help refund or cancel the already past reservation. Very disappointed with the outcome of their service in both ends.

Great city hotel

Las camas son durisimas, el hotel es un poco sucio, uno de los cuartos tenia pulgas o chinches en las camas. No es un Hotel 3.5 estrellas es 2 estrellas. Y con las camas asi y por temas de higiene ni 1 sola estrella le daria.

Excellent service, clean and spacey rooms, continental breakfast was really good! We definitely will be back!

Very nice suites

Cumple y es buen hotel si lo recomiendo

Excelente servicio y muy conveniente ubicación

Quick check-in. Friendly staff

Cómodo y de buen espacio. Camas cómodas. Limpio. Solo no me gustó que al llegar al cuarto olía mucho a aromatizante y sensación de humedad. No hay ventilación porque no se puede abrir las ventanas. También, no había toalla de manos.

Parking is limited

Buena unicacion limpio y comodo

Front desk personnel were outstanding! It was quiet and in a good location. Mostly clean, but quite a bit of hair on floor.

Will always stay here in Saltillo. Just wish the parking lot was a little bigger.

Enjoyed our brief stay. Could have used a comfy chair in room.

Not impressed but It was okay ... ... a few things inside the rooms needs some fixing..