The room was a good size with a bath. Only 1 pillow each which was very flat so the next day I asked at reception if I could have another two pillows to be told no they only have enough for two pillows in each room so I said I’m sure not every room is booked out can you please sort 2 pillows she said she will have a word with housekeeping and get them sent up. They never turned up. Also I only drink tapwater with a lot of ice my husband drinks Coke with no ice. I asked for a pint glass with just ice because it was hot, so it would melt quickly. To be told no, she is saving that for people who buy drinks I said I’m buying a can of Coke as well and her answer was your husband doesn’t want Ice with that. Because of the staff, I would not stay here again.

Only two staff for everything ; room wasn’t ready one went off to hoover it , couldn’t park, couldn’t eat as restaurant was closed, no wine left in the bar. Very badly stained carpet, curtains hanging of the rail, bathroom toilet system didn’t fit generally Really bad old & tired Hotel

Very run down hotel needs a lot of attention.

The hotel is dirty and needs a lot of work to bring it up to standard, the fire safety is a major concern. I was woken at 00:30hrs by someone banging on my door. And at 04:30 hrs I was woken again by someone knocking on a door in the corridor as the hotel seems to filled with foreign workers who first language is not english.

The hotel could do with major redecoration. However, it was clean, the staff were friendly and helpful, the wifi was very good, the TV was better than average, the location was great if you need to take a train, parking was free. I did not have breakfast. No complaints.

Upon arrival the room was in a very poor condition cigarette burns all over the carpet and bed base.Carpers were filthy and so was the skirtings not fit for a dog to even live in.The hallway up to the room was stinking of fresh cigarette smoke which came into the room we stayed all but five minutes as our little girl and us could not stay there we were refused a refund but we are going to take this much higher as this should not be let out to anyone

Room fine shower reasonable good value

S*ithole

Very dirty and not kept to any standard what so ever would never recommend.

Fine hotel for the cost, great value for money

Hotel was nice, but the rooms are in desperate need of modernisation.

Comfortable enough and suited my purposes

Friendly,clean,great breakfast,very helpful staff.highly recommended

There was no hot water, the whole environment dirty. I wish i didnt have to stay there.

Never will I ever go there again bad manement bad place to stay showers don’t work at all. Felt like a crackheads house place stunk of crack a weed. Bed was like sleeping in a brick wall. Floor was like stepping on sand paper that place needs new management new decorations and hole lot of fixing up wasn’t of my money terrible terrible don’t no go there I warn you ‼️‼️‼️‼️

It was okay staff was helpful and friendly

The room was ok but the interior of the hotel is seriously shabby. People were smoking in the rooms and smoke was filling the corridors.

Check in process not easy. Receptionist said I have no reservation and had no knowledge of Hotels.com. It took several attempts to convince them to double check and finally found the booking against my name. Room was ok but cold - radiator was very week and television not working. I won't be going back.