Spectacular spot on the beach, nice pools, location, everything about this place is wonderful. Great rooms with comfy beds, towels and amenities and VIEWS. The food is great, with a nice variety. The staff is friendly, communicate well, and excellent at what they do. The manager Ada made sure to communicate with us. I was impressed! If I stayed there longer than 10 days, I would get bored with the food, but I really enjoy all the restaurants in Huatulco. I don’t usually stay at AllInclusives but I would come back for sure to this one!!

We had the pleasure of staying at the Niru Hotel for a week and had a Junior Suite with Ocean view. What a wonderful little gem – the Suite was delightful, with a small kitchen, a very comfy bed and a view to die for! The suites are large, very comfortable and squeaky clean – and, as a person with sleep issues, I slept like a baby the entire time! ( do tell us which kind of mattress you use please). We were on the top floor with just the skies above and endless views! The in-room coffee machines produce excellent coffee so you can sit on your deck to watch the sunrise with your caffeine in hand. First off, this hotel has the most wonderful staff! Thank you to Andy, Amado and Ulyses for the warm welcome, your guidance and smiling faces every day! Ulyses shared one of his favourite desserts with us, knowing I love sweet treats and we would go and visit him and Andy as often as we could to chat. Thank you Diana and Jessica for your kind help and assisting when I was feeling unwell. Thank you to Jose Manuel and Francisco for the many laughs during breakfast, you made every morning something to look forward to! (just need to get that espresso machine fixed which was down while we were visiting 😉). Ana, Istel, Magdalena took care of us for the dinners and made us many lovely cocktails in the evenings and cared for us well. The staff, throughout, with one minor exception, was friendly, courteous and went out of their way to make us feel welcome. The hotel has a great location a

Everything was amazing. The service and the property were absolutely outstanding. We couldn’t have asked for a better experience.

The facilities at Nirú are top notch, I believe the photos online don’t actually do it justice. The upstairs pool was always quiet, with very friendly and attentive bartending/waiting staff! The beach club pool and beach area are much busier with people from their other hotel in Santa Cruz and also day pass users, but we were always able to get some loungers regardless. The hotel is located right in Santa Cruz making it super convenient to walk around and walk/taxi to La Crucecita. The food is great all around, I would say breakfast is the best by far, authentic Mexican dishes and really good buffet sides. The weakest part would definitely be the lunch buffet at the beach club, but if you are staying at the hotel, you can eat snacks/lunch at the hotel pool which has some great options! Thank you for an amazing stay!

The ocean facing room was spacious and spotless with a large outdoor deck, complete with chairs, table and umbrella and basket swing. The staff were all awesome - so helpful and friendly all around. The breakfasts were wonderful - Mexican choices a la carte. Special thanks to Jose, Freddy, Francisco, Ada and the rest of you. Hope to see you all again.

Staff, some of the best friendliest staff in Hualtulco. Jose and Francisco. Went above and beyond everyday to make our experience special. Rooms and patios are nicer then your average Dreams or Barcelo. These patios are like dance floors with a view. The food for a small all inclusive is better then your big hotel chains. A small daily buffet but you can also order from a small menu. The downside of the food is that there is no room service and they will not allow you to take food to your room. Even though there is a kitchen in the room, which I found strange. So if someone isn’t feeling well. They can’t eat. The main pool doesn’t open until 10:00. Which stops people from saving pool chairs. However, most people get up before 10:00 so it would be nice to have access earlier. The major negative was our booking experience. Which was through Expedia, so the hotel isn’t completely to blame. However, the rate that we were quoted through Expedia in Mexican peso’s. When we paid the hotel uses their own exchange rate NOT what the posted exchange rate is. It was explained as a banking exchange rate. But be aware when checking in what the actual exchange rate is when checking in. It was our neglect for assuming the hotel would use the posted rate. But it was much higher. Resulting in each one of our reservations paying $250-$400 more then our Expedia booking. We so love this hotel in every other was, but this experience was a little disappointing

The view from the room was very nice, the staff is very friendly and courteous.

The room was spotless and beautiful, great location close to restaurants and shopping on Santa Cruz beach. Easy small cab ride to downtown square.

While the accommodations were stunning—and I would argue the photos online don't fully capture the beauty of the space—I encountered a few operational challenges. Specifically, there is a lack of dining or beverage options available after 10:00 PM. Additionally, I noticed that all beach loungers were occupied prior to the beach club's official opening hours, which was quite frustrating.

Very beautiful hotel, we have traveled most of the world, and I’ll say that this is one of the finest establishments that we’ve stayed at. Multiple pools, multiple restaurants, multiple bars, tremendous view, great service, wonderful people clean room pretty much everything you’d want in a resort to get away from the workday. We are looking forward to going back again hopefully near the end of this year when it starts to get cold again. Thank you, Office for such a great stay.

The room was immaculate. The pool was clean and refreshing. The View was stunning. The staff was exceptional, and the food was incredibly tasty. Not a bad thing to say. We did only stay for two nights but I would absolutely recommend this hotel to anyone.

This was our second time visiting. Everything was perfect.

Our room was excellent, staff very accommodating

The hotel itself is in a great location and the rooms are spacious and clean. Beds are comfortable the staff are very friendly and try to help as much as possible. There is no gym on-site so you have to take the shuttle or walk a few blocks to their sister hotel if you want to use the gym which is not in great condition and has limited equipment. The rooftop pool is beautiful but because of where the hotel is situated, the pool and loungers end up in the shade by about 11:30 each day so you have to move downstairs to the Beach Club if you want sun. The beach club is only open from 10-6 and non-hotel guests can purchase a day pass to use the beach club facilities. Guests from the sister hotel are also able to use the Beach Club so it can get busy and there are limited loungers in the sun. Our biggest issue with this hotel was the food. The lunch buffet at the Beach Club was practically inedible. We've travelled a lot and for a hotel billing itself as a 4 star this was among the worst we've experienced. Bland, tasteless and just flat out bad. The options are very limited. The only saving grace is that there is a restaurant upstairs in the hotel where you can order lunch from a menu but it's very limited and one can only eat hamburgers so many times during a 10 day stay. Breakfast upstairs was generally pretty good but the options are limited and very repetitive. Dinner was the same but you do have the option of visiting the sister property for their buffet and evening shows

It was a Beautiful property! We tried to get an upgrade to ocean view but for an extra $3000 we kept our original room! No view. Food was amazing though!

The rooms were beautiful. The staff was friendly. The breakfast was yummy. Loved the pool and the loungers on the beach!

This resort hotel is the best I’ve ever stayed at. Wow. The rooms are huge and spotless with balconies (if you book a balcony room) that offer amazing views and such a wonderful space to relax. Quiet hotel an area but beach is lively and fun during the day. Food was amazing and very little wasted food which I love wit

This whole resort was wonderful. Room was very nice and modern. Food was excellent and the staff were fantastic. Loved that it was a smaller hotel so you had a more personal experience. Will definitely go back.

Room was beautiful, staff so nice and friendly and helpful.

I loved everything about Niru! Great location, not too big, nice rooms, great food! A shout out to Ada at concierge for helping us arrange our excursions. She was more than helpful. Great property, would definitely stay there again.