Best place I have stayed in Puebla. The Restaurant on the on the roof you have to walk up you have it up they were great great restaurant great food thank you very much. Will be back very soon.

Great staff. Very helpfull and friendly.

We had a lovely room and the hotel is very conveniently located. It felt a little strange that our room opened right onto the lobby (main floor near the entrance) but we didn't have any issues with noise. The hotel itself doesn't have many amenities and the rooftop cafe is only periodically open, though you can go upstairs to sit and enjoy the view anytime.

Such a unique property with modern yet historic rooms. Bed was very comfortable and room was clean. AC and shower both worked great. Plentiful breakfast with the most amazing view in all directions of Puebla and even the volcano Popocatépetl one morning! Great location close to restaurants and the zocolo/historic center but at night the street in front of hotel is faily quiet. We had a streetside room and slept without ear plugs no problem.

Céntrico, limpio, las camas son súper cómodas junto con las almohadas. Te incluye desayuno que la verdad está muy rico. Yo les pedí si me podrían ayudar con un servicio de tintorería y pudieron ayudarme a conseguir uno. Es la segunda vez que me quedo en ese hotel y sigue siendo la misma calidad en servicio, habitación.

Wonderful location, beautiful room, delicious daily breakfast.

Fabulous hotel. Big and airy rooms. Very comfy beds. Great sound proofing. Full breakfast included (even though it said continental when I booked). Easy walk to the Centre. The only downside is that the bar plays very loud music (rap music when we went) so we didn’t hang around. It also closes at 7pm - which I think is fairly normal for hotel bars it seems.

Within easy walking distance to centro historico! Two good restaurants nearby!

The hotel is very nice. We did not know there was a strong perfume smell through the whole hotel and room. So we had to find another hotel, no refund was given even though we haven’t even been in the room for 15 minutes. We had the employee change the sheets for us but nothing worked so we had no choice but to leave. They should put strong scent through hotel when booking. We are very sensitive to smells.

The room was clean, large and very comfortable. Excellent breakfast. The whole space is beautiful and the staff were very helpful.

El hotel está ubicado en una calle con mucho tráfico de camiones y hay mucho ruido, lo que hace difícil dormir. El personal de recepción es muy poco amable. Hicimos check-in con un señor de nombre Francisco que fue muy poco cortés y se burlaba de las preguntas que se le hacían. El hotel no tiene estacionamiento y recomiendan uno a algunas cuadras de distancia a pesar de que hay un estacionamiento cruzando la calle que está bien.

Rooms were very nice and large and beds very comfortable. Everything is very new and updated with nice air conditioning. The staff was pleasant but not overly so. The price includes a free “American Breakfast” their words not mine. Only real complaint is there’s no coffee in the mornings when you wake up and if there is it’s cold. Walking to OXXO just sucks before you’re even awake.

Stayed 4 nights. Clean, spacious & quiet.

Beautiful place! Central, the view for the restaurant is great! Very comfortable hotel/room, great staff, very attentive and with attention to detail. Will stay again for sure!

Excellent customer service from all the staff. The rooms are spacious and very clean.

Incredible! Beyond expectations. The room was so nice, beds were the best ( I checked the mattress to order for home!). Staff were lovely. Little touches were so well received- biscuits in room, text before arrival, snacks in lobby. Just brilliant.

Maravilloso un excelente servicio! El personal de help desk son Super amables en especial Lupita!!, Annie y Erwin👌

Rooms were clean and had all the amenities. Walking distance to the cathedral. Staff was great.

Beautiful, clean, great hospitality

The staff at the Milo hotel was amazing. The property is beautiful and close to the zocalo. Its walking distance to many places. It has a beautiful rooftop restaurant with amazing views. Our room was spacious with 2 queen beds and a small living area. I would highly recommend staying here. The only downside it no elevator if you have trouble walking up stairs and taking luggage up and down was a pain. And its nothing that would keepme from staying again.